Trend Micro snatches Hotmail account from McAfee

Beating out McAfee, Trend Micro has landed a deal with Microsoft's MSN Hotmail service to do antivirus scanning for 187 million e-mail accounts.

Under the agreement, announced Monday, Trend's antivirus technology will scan inbound and outbound e-mail attachments for viruses, worms and Trojan horse programs. McAfee had provided antivirus scanning for MSN customers at least since 2000, when the company announced a 2-year agreement with Microsoft to protect Hotmail e-mail accounts.

McAfee was unable to respond to requests for comment in time for this story.

Trend is based in Tokyo and has U.S. headquarters in Cupertino, California. The company makes the PC-cillin desktop antivirus and content security products, including PC-cillin Internet Security, a suite of antivirus, firewall, antispam and content filtering products.

The company could not comment on the criteria MSN used to select its product for Hotmail, or on the size of the deal, citing instructions from Microsoft, according to Michael Sweeny, a Trend spokesman.

The speed of the antivirus product, its ability to scale up and service big deployments like MSN, and the speed with which antivirus updates are issued, are typically factors for large operations like MSN, and were strengths the company stressed to Microsoft, said Punit Minocha, senior director of business development at Trend.

Ease of integration between Trend's systems and back-end servers used by MSN for Hotmail was also an issue.

"Our engineers were out there in early discussions with Microsoft, and helped them resolve the issue. I think that had some bearing on the decision," Minocha said.

Trend's antivirus scanning engine will run on MSN's Hotmail servers, which will be tightly linked to Trend's virus definition update servers, to make sure that new virus definitions are dispatched as quickly as possible to Hotmail e-mail users, he said.

Trend has long been the number-three antivirus software provider, behind Symantec and McAfee. The company's products accounted for 14.2 percent of the worldwide revenue generated by antivirus software sales in 2003, according to research firm IDC

Sales to corporations have always been Trend's strong suit. The company's products accounted for 16.9 percent of the revenue generated by antivirus software sales to corporations in 2003. Symantec had 28.5 percent of that market, and McAfee 23.9 percent, in the same year. In comparison, Trend accounted for just 8.1 percent of revenue generated by antivirus software sales to consumers, compared with 12.8 percent for McAfee and a whopping 67.6 percent for Symantec in 2003, according to IDC.

The deal with MSN could boost Trend's share of the consumer antivirus market.

The deal will help expose millions of consumers to Trend's products and technology, according to a statement from Steve Chang, chairman and founder of Trend.

"We'll have our name posted (on MSN). Part of the benefit to us is that we can ... show off our technology in the antivirus space to consumers," Sweeny said.

Trend is already the top consumer antivirus product in Japan, but in the past the company has resisted going head-to-head with Symantec and McAfee in North America, Minocha said.

"Hopefully, (the deal with MSN) is a sign of more things to come in the U.S.," he said.

The announcement is also more bad news for McAfee, which lost ground in both the home and corporate antivirus market in 2003, mostly to Symantec and Trend. McAfee's worldwide antivirus software revenue declined 7.1 percent between 2002 and 2003, according to IDC. During the same period, Symantec's antivirus revenue jumped by 36 percent and Trend's by 22 percent, IDC said.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Paul Roberts

IDG News Service
Show Comments



Sansai 6-Outlet Power Board + 4-Port USB Charging Station

Learn more >



Back To Business Guide

Click for more ›

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?