Around the world, e-commerce skills are a scarce commodity. In the local market, the pressures of such a shortage could threaten Australia's future e-commerce success as people with skills are lured overseas to higher-paid roles. Our Government, meanwhile, has woken up to the fact that we need to attract e-commerce-skilled immigrants to fill the breech. Also doing its best to alleviate the skills shortage in e-commerce is a mixture of training institutions including universities, TAFEs, commercial training organisations, and e-learning organisations.
Qualifications received from these organisations demonstrate to employers that graduates have valid skills. For competitive reasons, businesses need to establish a presence on the Web as soon as practical; this means that many may choose staff with qualifications derived from reputable courses rather than people learning on the job. To cater to this market, a number of e-commerce training options have recently become available.
Certified Internet Webmaster
ExecuTrain has come up with a novel idea of getting people started on the highly regarded Certified Internet Webmaster (CIW) path with "CIW Fundamentals in a Box". This is a self-study kit consisting of courseware, computer-based training, test preparation, manuals and a voucher for the exam. "CIW Fundamentals is targeted at people who know the basics and may have some limited experience," says Anne Kirby, general manager, ExecuTrain. "This gives them an overview of what is involved in e-commerce and the knowledge to decide which area of e-commerce they want to focus on so they can choose the appropriate certification track for the job role."
The vendor-neutral CIW program offered by a number of commercial training organisations leads to a CIW Associate status; a CIW Professional is followed by a Master CIW specialising in Administration, Design or Enterprise Development. "The CIW program is an excellent way for individuals already in the industry to validate their skills and increase their marketability, for career changers who now have many options to choose from in the e-commerce field, students interested in acquiring Internet skills before they enter the workplace and for people wanting to complement "a certification like the Microsoft Certi-fied Systems Engineer (MCSE)," Kirby said.
Educom's marketing manager, Anna Mirzayan, says the program has been the subject of enormous interest. "[It] is so popular we have had to introduce after-hours training classes," she said.
According to TAFE NSW's program manager Information Technology, Agnes Vukovic, that organisation will also now offer an e-commerce course. It is a one year, part-time graduate certificate course that shows graduates how to align e-commerce technology with business goals and research, select and apply site server tools for e-commerce, design and implement e-commerce security and integrate e-commerce into existing systems.
E-learning is another way to acquire e-commerce skills. SmartForce has developed a new Web-based e-business portfolio to help companies address the skills shortage and the cultural implications of implementing e-business. It offers an integrated approach to e-learning, providing over 400 hours of interactive content, one-to-one mentoring, group seminars, white papers, business simulations, Web links and internationally-accredited testing procedures. The e-business portfolio is delivered in two tracks for IT professionals and business professionals with the modules for each track delivered at three levels - Foundation, Specialisation and Implementation - covering activities such as supply chain management, finance, sales and marketing, IT development and eCRM.
Training company NETg has a range of e-commerce courses as part of its e-learning offering. It also delivers courses by the more traditional delivery methods such as CD-ROM or over a LAN. Course graduates of its Building an E-commerce Business Case will be in a position to provide e-commerce recommendations to executives, while other courses give an overview of e-commerce and equip graduates to advise on security and the cost benefits of e-commerce.
Graduate Certificate, Graduate Diploma and Master of eCommerceSwinburne University of Technologywww.it.win.edu.auGraduate diploma of IT - Internet Software Development LaTrobe Universitywww.latrobe.edu.auGraduate certificate e-commerceAspect Education Serviceswww.aspect.com.au/educationCIW Foundations, & Site Designer, & e-commerceBuilding e-commerce B2B, & B2C plus moreExecuTrainwww.executrain.comCIW Fundamentals in a BoxCIW ProfessionalMaster CIW Administrator & Designer & Enterprise DeveloperNovellwww.novell.com/education/netbossCertified Internet Professional, Internet Business Strategist, CIP Web Designer and more CIP coursesMonash Universitywww.monash.edu.comBachelor of Electronic CommerceEducomwww.educom.com.auCIW e-commerce certificationi-Net+ e-commerce certificationplus moreSmartForcewww.smartforcee-business.come-Business technology for IT Professionals & e-Business solutions for Business ProfessionalsProgress Softwarewww.progress.comJava Messaging with Progress SonicMQDrakewww.drakeintl.com.au/trainingCIW programAustralian IT Careers Institutewww.powerlan.com.auCIW program Sun Microsystems Educationwww.sun.com.au/service/educationSun Certified Programmer for Java 2 platformSun Certified Developer for Java 2 platformEnterprise Architect for Java 2 platformTAFE NSWwww.tafensw.edu.auGraduate Certificate in IT (Electronic Commerce)NETgwww.netg.comBuilding an e-commerce Business CaseCommerce Solutions with Microsoft Site server 3.0E-commerce Implementation Issuesplus more