Google acknowledges Nexus 7 tablet problems with GPS, multi-touch

Google says it's looking into to bugs on its new Nexus 7 Android tablet

The new Nexus 7 may be the best tablet on the market right now, but only if you get one that isn't plagued with technical difficulties.

The new Google Nexus 7: plagued by bugs?
The new Google Nexus 7: plagued by bugs?

Shortly after the launch of the 7-inch Android tablet, some users began to notice GPS issues. Complaints on Google's product forums and elsewhere noted that the tablet would hang up in "Searching" mode and could take up to a half hour to lock on to the correct location.

Now, another issue has come to light. Some Nexus 7 users are reporting erratic touchscreen and keyboard behavior, including double presses and ghost taps that appear nowhere near the target area. "It's almost to the point where it is unusable," one user on Google's product forums said. In the same thread, users have complained of erratic pinch-to-zoom behavior in apps such as Google Maps, where the level of zooming seems to jump all over the place.

Google says it's looking into to all of these matters, but right now it's unclear if the bugs are software- or hardware-related. With the GPS problems, some users say they've fixed the problem by uninstalling all Google Maps updates and restarting, but other users say that fix hasn't worked for them.

Here's a video from a user experiencing problems with his Nexus 7's pinch and zoom feature.

And here's the link referred to in the start of the video.

With the touchscreen problems, Google has advised factory resetting the Nexus 7, but most users aren't seeing any improvements by doing so.

Problems with earlier tablets

It's not uncommon for brand-new gadgets to have the occasional defect. With the previous Nexus 7, for instance, some users reported " loose screens" and buggy touch response, and with the third-generation iPad, Apple had to replace tablets that experienced Wi-Fi connection problems. Dealing with potential defects is the downside of being an early adopter, though it does seem that that the new Nexus 7 had more than the usual amount of widely reported problems.

The good news, at least for the 2013 Nexus 7, is that the issues aren't affecting all tablets; some users who've exchanged their hardware say replacement units have worked fine. Given that no immediate fixes are in sight, your best bet might be to purchase from a brick-and-mortar retailer such as Walmart, Best Buy or Staples, where you can make a quick exchange if anything goes wrong.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags tabletsGooglehardware systemsnexus

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Jared Newman

TechHive (US)
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?