Microsoft's SkyDrive, Outlook.com are down for some people

The problems began at around 10 a.m. US Eastern Time

Microsoft's Outlook.com web mail application and SkyDrive cloud storage service are suffering a partial outage on Wednesday.

The problems began at around 10 a.m. U.S. Eastern Time and hadn't been resolved by early afternoon, according to information posted by Microsoft on its Live Status page.

The Outlook.com issue is preventing affected users from seeing all their email messages. There is also a related problem with the People contacts application in which address book change notifications may not be properly delivered to Hotmail. This is causing some customers to have out of date contacts on Outlook.com.

There are no details on what affected SkyDrive users are experiencing.

Microsoft is promising an update on the problems by 2 p.m. It's not clear how many people are affected.

The company didn't immediately respond to a request for comment.

The problems come days after Microsoft last week triumphantly announced that it had exceeded 99.9 percent uptime in each of the past four quarters for its Office 365 cloud suite, which businesses use for email, collaboration and communication.

Microsoft also said last week that it will report uptime stats for the Business, Government and Education editions of Office 365 at the end of every quarter from now on. Until now, only Office 365 customers have had access to that type of availability information.

The Office 365 components measured for uptime are Exchange, SharePoint, Lync and Office Web Apps. Some industry analysts welcomed the move towards more transparency, but said at the time that Microsoft should go further and provide more granular details, such as uptime by geography and by application, and ideally even set up a public status page like the Live Status page it has for consumer cloud applications.

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags cloud computingMicrosoftinternetstoragesoftwareapplicationse-mailSoftware as a service

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Juan Carlos Perez

IDG News Service
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?