Microsoft's SkyDrive, Outlook.com are down for some people

The problems began at around 10 a.m. US Eastern Time

Microsoft's Outlook.com web mail application and SkyDrive cloud storage service are suffering a partial outage on Wednesday.

The problems began at around 10 a.m. U.S. Eastern Time and hadn't been resolved by early afternoon, according to information posted by Microsoft on its Live Status page.

The Outlook.com issue is preventing affected users from seeing all their email messages. There is also a related problem with the People contacts application in which address book change notifications may not be properly delivered to Hotmail. This is causing some customers to have out of date contacts on Outlook.com.

There are no details on what affected SkyDrive users are experiencing.

Microsoft is promising an update on the problems by 2 p.m. It's not clear how many people are affected.

The company didn't immediately respond to a request for comment.

The problems come days after Microsoft last week triumphantly announced that it had exceeded 99.9 percent uptime in each of the past four quarters for its Office 365 cloud suite, which businesses use for email, collaboration and communication.

Microsoft also said last week that it will report uptime stats for the Business, Government and Education editions of Office 365 at the end of every quarter from now on. Until now, only Office 365 customers have had access to that type of availability information.

The Office 365 components measured for uptime are Exchange, SharePoint, Lync and Office Web Apps. Some industry analysts welcomed the move towards more transparency, but said at the time that Microsoft should go further and provide more granular details, such as uptime by geography and by application, and ideally even set up a public status page like the Live Status page it has for consumer cloud applications.

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags cloud computingMicrosoftinternetstoragesoftwareapplicationse-mailSoftware as a service

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Juan Carlos Perez

IDG News Service
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?