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Interwoven Document and E-mail Management to Streamline Case Management for Leading Consulting Firm XRoads Solutions Group

  • 13 December, 2004 14:05

<p>Firm to Leverage Best Practices, Manage Knowledge and Deliver More Efficient, Responsive Client Service with Integrated System</p>
<p>Sydney, Australia, December 13, 2004 – Interwoven, Inc. (Nasdaq: IWOV), provider of Enterprise Content Management (ECM) solutions for business, today announced that XRoads Solutions Group, a leading international, multi-faceted consulting firm, will use Interwoven WorkSite for document management (DM), e-mail management and collaboration throughout its organisation in order to deliver more responsive client services by managing all the content for a case in a single unified system and by more easily leveraging firm best practices.</p>
<p>XRoads creates value for clients in a broad spectrum of industry sectors through services including corporate restructuring, performance improvement, litigation analytics, transaction advisory, case management, investigations and valuations, solvency and fairness opinions. These services can be delivered independently, or as part of an integrated service offering tailored to the specific needs of a given client. This high degree of flexibility is made possible by the diverse backgrounds of XRoads’ professionals, who collaborate freely across practice areas and across the firm’s five locations on client engagements that can involve thousands of documents over a span of several months or even years, often under great time pressures. Until recently, XRoads managed its documents and e-mail through a combination of file servers, hard copy files and e-mail archives. Seeking a better way to manage its information, XRoads undertook a document management initiative with the objectives of achieving greater efficiency in delivering service to its clients, better managing its risk profile and improving the post-engagement management and re-use of its work product.</p>
<p>Interwoven WorkSite software was chosen by XRoads as its new collaborative document management platform based on the system’s flexibility, robustness and proven track record in professional services industries. Integrated e-mail management was a key factor in the firm’s decision, given that its employees spend so much of their day in Microsoft Outlook. WorkSite enables users to access comprehensive DM functionality from within the familiar Outlook interface, greatly reducing the learning curve and enhancing user adoption and usage. As team members collaborate across distance at multiple offices, client sites and other remote locations, WorkSite’s unified repository will ensure that they can always access timely and accurate information, with all forms of content—including e-mails, task lists, calendaring, contacts, documents and scanned images—stored together in a consistent, uniform manner. Given the ability to access, manage, share and distribute information more efficiently, the firm will achieve greater cost-effectiveness for clients while maintaining a high quality of work. The system’s broad range of capabilities will enable the firm to use it across all of its practice areas as well as for internal groups including administration, marketing, accounting and legal.</p>
<p>In addition to providing comprehensive DM and e-mail management functionality for its professionals, WorkSite will enable XRoads to implement a more consistent and efficient engagement methodology based on proven best practices. Said Joel Simon, Principal, Corporate Restructuring Practice at XRoads, “Essentially, we’re giving them a tool they can take with them from case to case so they don’t have to think about how they’re going to organise their documents and other engagement-related information. Individual cases will still require some modification, but the basic application and template will remain the same. We expect this to create significant value over time.” WorkSite will also enable XRoads to better manage and leverage its knowledge for future engagements. “WorkSite will help us recall experiences or similar situations from prior case opportunities, and more effectively retrieve, distribute and put this to use for our clients,” added Simon.</p>
<p>“Professional services organisations like XRoads are in a highly information-intensive business,” said Dave Packer, director of legal and accounting solutions for Interwoven. “By providing a highly-efficient, fully-integrated document management and e-mail management infrastructure, WorkSite enables these firms to improve productivity and quality of service in all aspects of their client work.”</p>
<p>###</p>
<p>About XRoads</p>
<p>XRoads Solutions Group is an international, multi-faceted consulting firm serving most major industry sectors, with a customer-centric and solutions oriented approach. The firm’s core business practices that strive to create value for our clients include Corporate Restructuring; Performance Improvement; Litigation Analytics; Transaction Advisory; Case Management Services; Investigations and Valuations, Solvency and Fairness Opinions. The services can function independently or in a seamlessly integrated fashion that enables maximum flexibility in achieving the most effective solutions for each client. XRoads Solutions Group has offices in New York, N.Y.; Irvine CA; Kansas City, MO.; Dallas and Houston, TX. For more information visit http://www.xroadsllc.com/.</p>
<p>About Interwoven</p>
<p>Interwoven, Inc., provider of Enterprise Content Management solutions for business, enables organisations to unify people, content and processes to minimise business risk, accelerate time-to-value and sustain lower total cost of ownership. Interwoven delivers deep industry-specific solutions, which reduce business process cycle time from initial collaboration through design, production, sales, marketing, legal review, IT and service. Interwoven leads the industry with a service-oriented architecture today and easy-to-use, best-in-class components and solutions. Today, more than 3,000 enterprises, law firms and professional services organisations worldwide are Interwoven customers including British Telecom, Ford, Freshfields Bruckhaus Deringer, General Motors, Jones Day, Motorola and Yamaha. Interwoven is headquartered in Sunnyvale, Calif., with offices around the world. For more information visit www.interwoven.com.</p>
<p>###</p>
<p>Media Contacts:</p>
<p>Rob Stirling
Markom Marketing
+61 2 9977 8922
support@markom.com.au</p>
<p>Andrew Antal
Interwoven
+61 2 9922 9700
aantal@interwoven.com</p>

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