Apple iPhone 5s battery issue could result in reduced battery life

Affected users will get a replacement phone

Apple is reaching out to owners of the iPhone 5s because of a manufacturing issue that could result in reduced battery life.

The problem is only affecting a "very limited" number of iPhone 5s devices, Apple said. In addition to reduced battery life, the issue could also could cause longer charging times.

"We are reaching out to customers with affected phones and will provide them with a replacement phone," an Apple spokeswoman said via email. Apple didn't elaborate on how many phones were affected and what had caused the problem.

The company, however, isn't alone in struggling with battery-related problems. Earlier this month Samsung Electronics offered some owners of its Galaxy S4 replacement batteries because the existing ones weren't able to stay charged. The company said that a limited number of users were affected, but just like Apple it didn't elaborate on the actual number.

The iPhone 5s was launched on Sept. 10 and has a 64-bit processor, a new 8-megapixel camera and a fingerprint sensor. Apple then managed to sell a record-breaking nine million units of the iPhone 5s and fellow newcomer iPhone 5c three days after their Sept. 20 launch.

During the third quarter Apple sold 33.8 million iPhones, compared to 26.9 million during the same period in 2012. But that wasn't enough to keep up with the overall growth of the smartphone market, so its unit market share dropped from 15.6 percent to 13.4 percent, according to research from Strategy Analytics. All the other vendors in the top five -- Samsung, Huawei Technologies, LG Electronics and Lenovo -- grew their respective share.

Send news tips and comments to mikael_ricknas@idg.com

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags Appleconsumer electronicsiPhonesmartphones

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Mikael Ricknäs

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?