Microsoft's Windows Azure cloud hit by worldwide management interuption

The issue is related to a management feature used to deploy services on Azure

Microsoft's Windows Azure suffered from an issue on Wednesday that affected a management feature in the compute section of the public cloud, and remained unsolved Thursday morning.

Microsoft first updated the Windows Azure Service Dashboard at 2:35 AM UTC (Coordinated Universal Time) on Wednesday: "We are experiencing an issue with Compute in North Central US, South Central US, North Europe, Southeast Asia, West Europe, East Asia, East US and West US."

About 17 hours later the company posted a message saying that manual actions to perform so-called swap deployment operations may fail, and users should therefore delay them. Microsoft was still struggling to solve the issue on Thursday morning. But the company seemed to be on the right track saying that it "was continuing to validate and deploy mitigation for this issue."

The swap deployment operation is related to how services are deployed on Microsoft's cloud. Azure offers two deployment environments for cloud services: a staging environment in which users can test their system, and a production environment. The two are separated only by the VIP (virtual IP) addresses used to access them, and the swap deployment operations are used to switch them and turn the staging environment into the production environment.

The company hasn't elaborated on what caused the issue, but the fact that it affected all regions raises questions about how Microsoft has constructed the management portion of its cloud. The time it has taken Microsoft to fix the issue also puts the company in a less than favorable light. But fortunately for Microsoft and users, the issue hasn't affected the ability to run applications on Azure.

Microsoft has apologized for any inconvenience this has caused its customers.

Join the PC World newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags Microsoftcloud computinginternetInfrastructure services

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Mikael Ricknäs

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Armand Abogado

HP OfficeJet 250 Mobile Printer

Wireless printing from my iPhone was also a handy feature, the whole experience was quick and seamless with no setup requirements - accessed through the default iOS printing menu options.

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?