Suse Linux Enterprise expands regular support to 10 years

Suse expands general support on customer requests

Suse Linux Enterprise (SLE) version 11 and up will come with 10 years of general support instead of the seven years offered up to now, in a move that matches services from competitors.

"We will move to a new life cycle of Suse Linux Enterprise," said Nils Brauckmann, president and general manager for Suse, during his keynote at the Susecon 2013 conference in Lake Buena Vista, Florida. A video of the keynote was posted on YouTube.

"Suse Linux Enterprise 11 is the first major version to receive 10 years of general support followed by 3 years of extended support (LTSS). We consider this the new standard Suse Linux Enterprise life cycle going forward, covering versions 12 and on as well," said Gerald Pfeifer, senior director of Suse product management and operations, in an email Wednesday. Suse sells open-source Linux software to businesses.

Suse offers different packages for extended support. Extending the support to 13 years will cost US$60,000 for up to 100 servers and $80,000 for up to 500 servers, said Pfeifer. Support for an unlimited number of servers can be extended for $125,000 he said, adding that these are standard prices that Suse has been using for several years.

By moving from a seven-plus-three-year support cycle to a 10-plus-three-year support cycle, customers get more time under general support, Brauckmann said during his keynote. The decision to increase the support cycle was made a couple of weeks ago and is a direct reaction to customer requests, he added.

Suse's general support extension follows Red Hat's move in January last year to extend the life cycle of Red Hat Enterprise Linux (RHEL) 5 and 6 from seven to 10 years, in response to enterprise customer demand.

Oracle Linux, which is based on RHEL, expanded its life cycle support from eight to 10 years in February last year. CentOS, an Enterprise Linux distribution that is based on a rebuild of RHEL, has also been offering 10-year support as a standard for a while.

Loek is Amsterdam Correspondent and covers online privacy, intellectual property, open-source and online payment issues for the IDG News Service. Follow him on Twitter at @loekessers or email tips and comments to loek_essers@idg.com

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags open sourceoperating systemssoftwaresuse

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Loek Essers

IDG News Service
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?