Vodafone says sorry for network downtime with unlimited data

Telco offering a weekend of unlimited data after voice and SMS service outages

Vodafone is apologising to customers for nationwide mobile network outages by offering unlimited data usage within Australia from 12:01am, June 21, to 3:00am on Monday, June 23 (AEST).

The unlimited data offer applies to prepaid and postpaid customers, according to an official blog post.

The telecommunications provider's voice and SMS services went down as a result of a failed transmission link in Western Australia which led to outages across Australia for its customers.

Vodafone first publicised the fault at 1:40pm on Thursday, June 19, after social media flooded with complaints.

It claimed that at 5:10pm its service was back up and running, although warned WA customers that they may experience isolated connection issues after that time.

Optus' network also went down for a period of time on Thursday; at about 6:00pm it said the majority of its customers' services had been restored and was continuing to fix the rest.

For those unable to use voice or SMS, it recommends a device restart to determine whether the resolution has taken effect.

Know more? Email nermin_bajric@idg.com.au.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags mobilitydatamobileVodafoneTelcoTelecommunicationsoptus3g4g

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Nermin Bajric
Show Comments

Cool Tech

Breitling Superocean Heritage Chronographe 44

Learn more >

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?