Opinion: Putting XP in the zone

I get a lot fewer messages from readers saying how happy they are with Windows XP and a lot more messages saying how they're grappling with one or another new behaviour they hadn't expected.

The latest example of this love/hate relationship involves readers who've installed the software firewall called ZoneAlarm. It's my product of choice to protect users against zombie and Trojan horse software that gets into your PC and silently connects to the Internet for advertising or more nefarious purposes. ZoneAlarm permits only programs on a user-defined list to call home across the Net.

So far, so good. But readers are, well, alarmed that the firewall's default configuration allows components of Windows XP to silently connect with Microsoft's servers without displaying an alert. One reader installed ZoneAlarm to augment XP's weaker, built-in firewall, removed all named programs and components from ZoneAlarm's OK list, and then rebooted. But XP could still contact the mother ship.

This is a concern because Microsoft added numerous features to XP that report information about you or your activities to centralized databases. XP contains a dozen or so of these components that automatically connect to the Internet. Microsoft describes 11 of these programs in a white paper that's available here.

Windows Media Player in XP, for example, reports to a Microsoft server every DVD movie you play, including its title and a string that uniquely identifies your player ( http://online.securityfocus.com/archive/1/257283).

ZoneAlarm product manager Jordy Berson explains that the firewall's standard behavior is by design and isn't necessarily a problem. If you install ZoneAlarm using its quick-start wizard, the XP file named SvcHost.exe is recognized as a standard component of Microsoft's operating system. Because XP is considered legitimate, and not a Trojan horse, XP features that use SvcHost to connect to the Internet do not trigger warning alerts if ZoneAlarm is set up this way.

"By us preconfiguring those hosts, we're making sure that people can connect to the Internet properly," Berson said in an interview. "If people want to configure it manually, they can do that also."

Stripping down ZoneAlarm's list of permitted programs, however, isn't the best way to defeat XP applications you don't like. I recommend instead that you use Administrative Tools to disable each unwanted XP service. A step-by-step tutorial for this is at here.

There may be a lot of things we can find about XP to criticize, but we can't expect ZoneAlarm to fix them all.

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Brian Livingston

PC World
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill


I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?