Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.

EMC Expands Sydney Customer Support Centre

  • 27 October, 2003 13:32

<p>EMC Expands Sydney Customer Support Centre
-EMC Hires 55 Multilingual Customer Support Professionals to Enhance Services Offering -</p>
<p>SYDNEY, 27 October 2003 - EMC Corporation today announced the expansion of its North Ryde Customer Support Centre, appointing 30 multilingual Solution Support Technicians (SST) and 25 multilingual Product Support Engineers (PSE), who will provide support for Japanese, Korean, and Chinese-speaking customers.</p>
<p>Steve Redman, Managing Director of EMC Australia and New Zealand, said: “The expansion of the North Ryde Customer Support Centre is testament to EMC’s commitment to local job creation and to enhancing EMC’s customer support for networked storage solutions for the region. EMC’s customer support model ensures customers systems are up and running 24x7.”</p>
<p>EMC's information storage platforms are equipped with automatic ‘phone-home’ capabilities, enabling EMC service experts to monitor systems around the clock. By dialling back into the EMC system, EMC technicians can take action quickly, analyse data and irregularities, and resolve most issues before they affect customers.</p>
<p>With the aim of implementing a true ‘Sun Never Sets’ model, EMC has Customer Support Centres located around the world in, Hopkinton, Massachusetts; Duluth, Georgia; Cork, Ireland; Tokyo, Japan; and Melbourne, Australia, and a global service network of more than 6,000 technical, field, and support personnel.
<p>About EMC
EMC Corporation (NYSE: EMC) is the world leader in information storage systems, software, networks and services, providing automated networked storage solutions to help organisations extract the maximum value from their information, at the lowest total cost, across every point in the information lifecycle. Information about EMC's products and services can be found at</p>
<p>EMC is a registered trademark of EMC Corporation. All other trademarks are property of their respective owners.</p>
<p>For further information, please contact:</p>
<p>Emma Rogers
EMC Corporation
Tel: 02 9925 7942
Mob: 0408 237 309
<p>Debbie Sassine/Catherine Smith
Spectrum Communications
Tel: 02 9954 3299
Mob: 0405 735 323
email: or</p>

Most Popular

Brand Post

Most Popular Reviews

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Latest Articles


PCW Evaluation Team

Luke Hill


I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?