Apple asks iPhone 6 users in trouble to revert to iOS 8

A fix for an update Wednesday, which caused phones to lose cellular service and Touch ID functionality, is coming in a few days

Apple has recommended to users of its new iPhone 6 and iPhone 6 Plus smartphones to reinstall iOS 8 after an update Wednesday led to complaints of lost cellular service and functionality on the Touch ID fingerprint identity sensor.

The company provided instructions to affected users on its support site for reinstalling iOS 8.0 through iTunes.

It said it was also preparing a new software update, iOS 8.0.2, with a fix for the issue.

The iOS 8.0.2 update will release "as soon as it's ready in the next few days," Apple said, without giving a specific date.

The Health app won't work in iOS 8 after the reinstall, but will be fixed in the iOS 8.0.2 update.

Earlier on Wednesday there were reports that Apple had withdrawn the iOS 8.0.1 update it rolled out, after complaints from users. The update was meant to fix a number of bugs in iOS 8, which was rolled out last week. Apple did not immediately comment.

The company is also facing criticism from some quarters after some reports that the aluminium case of the larger iPhone 6 Plus, with a 5.5-inch display, bends under pressure.

John Ribeiro covers outsourcing and general technology breaking news from India for The IDG News Service. Follow John on Twitter at @Johnribeiro. John's e-mail address is john_ribeiro@idg.com

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags mobilesmartphonesAppleiosiPhoneapplicationstelecommunicationconsumer electronicsMobile OSes

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

John Ribeiro

IDG News Service
Show Comments

Cool Tech

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Breitling Superocean Heritage Chronographe 44

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?