Which laptop should I get?
This isn’t always a question with a clear and obvious answer. No matter your price category, there are simply too many different types of laptops to choose from. More to the point, there is no single best laptop because there is no single kind of user. Period.
Everyone wants something different. Some people care more about specs. Others care more about screens. You might care more about having a laptop that looks good than having one that can run graphically demanding games. You might not. So when people ask us which laptop or laptop brand is the best, we don't give them an easy answer.
Instead, we give them a list. A set of criteria that everyone should give some consideration towards before splurging on a new device. Ultimately, it's your money. Taking the time to research and think about how best to spend it might sound a little more tedious and time-consuming than dropping into your local JB Hi-Fi, flashing that cash and walking out with A Shiny New Thing. However, in the long run, it increases the likelihood of you both saving money and ending up with a product that actually suits your needs.
1. Size & Form-Factor
When it comes to laptops, size matters.
Depending on what you plan to be doing with your next laptop, you’ll want to make sure you pick the size that’s the right fit for you. Size isn’t like the RAM or ROM of a laptop, you can’t upgrade it later. You’re locked into whatever form-factor you select up-front, so choose wisely.
Laptops sizes tend to start at 11.6-inches and go all the way up to 17.3 inches. Most brands and OEMS like HP, Dell, ASUS and Acer tend to offer three display sizes - 13.3-inch, 15.6-inch and 17.3-inches. However, some vendors do sell laptops that fall outside these sizes including 11.6-inches, 12.5-inches and 14-inches.
Obviously, if portability is your priority, you’ll want to go for a smaller-sized Windows laptop. They tend to be thinner and lighter than their larger counterparts. Look for laptops that have a screen that is either 12.5-inches or 13.3-inches in size, and a weight between 1kg and 1.5kgs.
However, keep in mind that smaller-sized 13.3-inch machines often don’t support the same high-end Intel Core CPUs or discrete graphics cards you’ll be able to find in their 15.6-inch counterparts. Most of the time, they’ll also feature a less-robust selection of ports. If the kind of work you intend to be using your new laptop for necessitates a larger display or standalone graphics, you’ll probably need to look at a larger size.
Beyond specific sizings, there are several different classes of laptop to choose from. Ultrabooks tend to favor a slim and lightweight form-factor over high-end performance. Things like the ASUS Zenbook (review here) and Lenovo’s Yoga (review here) devices fall into this category.
Convertibles (also known as 2-in-1 laptops or 2-in-1 PCs) expand on this by adding the ability to fold away (or remove) the keyboard and use your new laptop as you would a tablet. Products like Microsoft’s Surface Go (review here) and Acer’s Chromebooks fall into this category.
Finally, traditional clamshell and gaming laptops tend to boast bulkier form-factors but significantly-beefier specs.
The most important thing to consider here when looking for the best laptop you can buy is what you’re actually going to need that laptop to do. It’s rarely ever a case of one size fits all. Some users need something lighter and more portable. Other users need discrete graphics for things like video editing or running high end games. If you need a PC with an optical drive or long battery life, you’ll almost certainly have to look for something larger.
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Once you’ve worked out the size and form-factor of laptop you’re looking for, the search for the best one becomes that much easier - since you can begin to filter your search results by those parameters.
2. Screen Quality
Since you’ll probably end up staring at your laptop screen hours at a time, you’ll probably want to make sure it's as painless as possible to do so. For this, you'll need a screen that is comfortable to look at and feels natural to use. m
To start with, you’ll want to consider whether you want your next laptop to have a touchscreen at all. These days, touchscreens are very common and they can make some tasks easier than others. Some brands include this feature as standard. Others will demand a modest surcharge for its inclusion.
Unfortunately, opting for a touchscreen can sometimes add a glossiness to the display. Though not a universal trait among touch-sensitive displays, glossier screens are often a little more susceptible to glare. This can be a definite drawback if you’re gaming, watching content or editing images and video content.
Modern touchscreens are much better than their predecessors but, some of the above details persist and if you're more of a natural typist, you might want to consider going for a laptop that doesn’t have a touchscreen.
Next up, be sure to look at the resolution on any laptop you’re thinking of buying. A 1920x1080-pixel resolution (Full HD) should be considered the minimum if you want plenty of space to line up windows and keep things in view.If you splurge on something a little sharper, you probably won't regret it though.
Select modern laptops also now offer 4K resolutions. However, these high-end display panels are generally a costly add-on to an already-expensive product. 4K is an extra that's only really going to be worth it for those who really need it such as content creation professionals.
Photographers and videographers will also want to privilege laptops that offer better color accuracy and support wider color gamut and HDR standards over those that don't. The key things you're looking for here are Delta E < 1 color accuracy and 100% coverage of the DCI-P3 color gamut.
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If you’re a gamer, it’s also worth taking the time to check the refresh rate on the display of any potential laptop. A faster refresh rate can often provide a sometimes provide a competitive advantage in online games, as it enables a smoother and more responsive play experience. Ideally, you want something with less than 5ms response time or a refresh rate greater than 144Hz.
Lastly, viewing angles are extremely important. A laptop screen that touts IPS (in-plane switching) technology offers the widest viewing angles and the best user comfort. Chances are you’re not always going to be using your laptop in its natural habitat, so a laptop with an IPS display is usually preferred over the opposite.
If possible, take the time to go into a store and try to feel out the differences between different displays for yourself. If your eyes can't see much of a difference between a laptop with a FHD display and one with a 4K one, it might not be worth paying the premium for the latter.
Just keep in mind that display models usually have the settings cranked to the maximum in order to catch your eyes. Otherwise, be sure to check out reviews like those on PC World to get a good overview of the product and whether or not its screen will be able to suit your needs. In 2020, most major laptop displays hit the mark but those that don't make themselves quickly known often when subjected to the scrutiny of a professional reviewer.
3. Keyboard quality
For long typing sessions, you’ll need to get a laptop that has a comfortable keyboard. You don’t want to get a keyboard that packs in every key under the sun (think keyboards that have squished in number pads) because that can translate to a poor overall user experience when hunting for specifics like the arrow or delete keys.
Ideally, you want a keyboard that has a comfortable layout with full-sized keys and some space around the arrow keys. The keys should have adequate travel on the downstroke and snappy responsiveness when you let them go.
Make sure the keyboard is also backlit. At face value, that might seem like a superficial detail but backlit keys make it much easier to see what you're typing in dimly lit environments.
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As with the screen, it helps to try before you buy - especially if your main task will be typing. Chances are, you're going to find the most comfort with what you know here. If you're used to typing on a laptop keyboard that stretches all the way to the edge of the chassis, you're probably going to find laptops that opt for the same or a similar layout to be easier to type on than the alternatives.
It’s hard to go past any of Intel’s Core-based CPUs when buying a new laptop. Even if you're not versed in the technical details, there's a good chance you've seen the stickers plastered on all new laptops for the silicon giant's Core i3, Core i5, and Core i7 processors.
For many users, an Intel Core Processor offer the best performance when it comes to multitasking and multimedia tasks. Core i3-based notebooks are generally found in entry-level systems, while Core i5 makes up the majority of mainstream computers.
Core i7-based systems are for those of you who want the best performance from your laptop. However, note that with a Core i7-based system, heat coming through the base of the laptop can be cause for concern, especially if you plan to actually use the laptop on your lap a lot of the time.
Some larger laptops also now incorporate Intel's i9 Core processors. Laptops running on i9 Core processors are even more powerful than laptops running on i7 Core processors. They're able to rival desktops for performance but they do come with a significantly-higher cost than a laptop with an i7, i5 or i3 Core Processor.
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Select vendors now also offer laptops and notebooks that run on AMD’s Ryzen Mobile CPUs. If you’re a gamer, this can be a particularly compelling option worth considering. Ryzen Mobile CPUs tend to be paired with AMD’s own Vega graphics chipsets, which are currently far better for gaming than Intel’s own onboard graphics.
There are a few caveats here but since laptops powered by AMD's Ryzen Mobile chips tend to be slightly cheaper than their Intel counterparts, they can represent better value for money. Just be sure to read up on our breakdown of the differences first.
In the old days, you rarely needed more than 4GB of RAM or more to get the best out of your system.
These days, you’ll probably want to think about 8GB as a minimum. If you’re a power-user, 16GB is the way to go. Meanwhile, gamers should look at dialing things upwards all the way to 32GB (or beyond) if they want the best experience.
More RAM allows for more applications to be run at the same time and for more data to be quickly accessible by the system at any one time, which comes in handy for tasks such as editing photos or video content.
There are a few interesting terms that you might see when looking into RAM specs, here's what you essentially need to know about them. Alongside the brand and capacity of any RAM stick, you're gonna find the letters DDR. There's also usually a number attached. For example, the Gigabyte Aero 15 OLED laptop has two 8GB sticks of DDR4 RAM. This acronym stands for Double Data Rate and the number that comes after it refers to the generation of component design.
The most recent generation of RAM hardware is DDR4 but DDR5 RAM is expected to land sometime in 2021. As a rule, higher numbers are better than lower numbers here and most motherboards can only support certain generations of RAM. Thankfully, since you're looking at buying a laptop, you don't have too much to worry about here since no sane OEM is going to stick incompatible RAM into a prebuilt machine.
The number that comes after the DDR designation is a little more significant. That's the transfer speed. Similar to the clock-speed on a CPU, this number measures the default theoretical maximum transfer speed. Again, higher is better here. Higher speeds means stuff happens faster.
Another detail to note here is whether or not the RAM in your laptop is single or dual-channel. In most everyday use cases, this might not make a huge difference but, if you're trying to weigh up your options, a laptop with dual-channel is generally more desirable than one with an equivalent amount of single-channel memory clocked at the same transfer speed. This is because dual-channel RAM is able to transfer a greater amount of data at once.
In conclusion, while having more RAM is always going to be better than having less RAM, most users aren't going to feel the difference between having 16GB and having 32GB unless they're running the kinds of RAM-heavy applications where that 16GB or a secondary channel is going to make a big difference. Since RAM is relatively cheap and often easy to upgrade in modern laptops, it's usually smarter and safer to buy for what you know you need here rather than what you might.
Hard drives used to be all the rage, but these days they’ve mostly out of favor, especially for thin and light laptops. This is because they can be slow, somewhat bulky, and produce noticeable heat and noise.
A solid state drive (SSD), on the other hand, offers a lot more speed than a hard drive, runs silently, and can be installed in a form factor that doesn’t add too much to the weight and bulk of a laptop. As a result of these clear benefits, most OEMs have embraced SSD storage as the standard for laptops.
Stick to an SSD for your new laptop and you’ll love the speed with which it can load programs, access your data, and also how quickly it can boot up your system.
The only problem is that SSDs don’t offer as much raw capacity. In addition, SSD storage is also often more expensive in terms of dollars-to-gigabytes than traditional hard drives. You could end up stuck with a drive that’s either 128GB, 256GB or 512GB in size and it costs a lot more than one with a 1TB or 2TB hard drive would.
To compensate, many laptop and PC OEMs now pair a smaller SSD with a larger hard drive. This allows consumers to get the speed benefits of keeping their operating system on SSD storage while also having adequate storage space for the rest of their data.
If you opt to go for something with this dual-drive setup, you'll generally want an SSD with a minimum of 256GB of storage and a secondary drive with no less than 1TB. Alternatively, if your laptop only has a single SSD drive at its disposal, you'll want to make sure if includes no less than 512GB of storage space.
The newest, fastest laptops also have NVMe solid-state drives which are even faster than traditional SSDs but also more expensive. If you're buying a new laptop in 2020, you'll want one with an SSD. However, that being said, don't feel overly pressured to spend extra on the latest model here. While it is true that more recent SSDs boast better speeds than older models, the biggest advantages you're enjoy here are tied more to the fundamental advances that SSDs offer over traditional hard drive storage.
7. Battery Life
Manufacturer-quoted battery life is almost never indicative of what the real-world experience of using a laptop is like.
There are simply too many variables that affect battery life. There is the screen brightness, the screen resolution, the number of applications you have running in the background plus whether or not you actively remain connected to Wi Fi networks or Bluetooth devices.
The operating system a laptop runs on can also play a major role in determining battery life. It’s for this reason that ultrabooks and convertibles running on Chrome OS tend to offer superior battery life than those running on Windows 10.
If you run programs that need lots of processing, stream lots of online video, play graphics-intensive games or if you transfer lots of files over a wireless network, then your battery will drain a lot sooner than what the vendor has quoted.
A good practice here is to look at the rating of the battery in Watt-hours (Wh) or milliamp-hours (mAh). The larger these figures are, the longer the battery can last. For a 13.3in Ultrabook, for example, a battery with a rating from 44Wh to 50Wh will give you the best results.
Another key thing to look for here is fast-charging. Much like modern smartphones, many new laptops also support fast-charging, which is always good in a pinch.
8. USB 3.0
These days, if a laptop has only one USB 3.0 port on it, you probably ought to look at buying another laptop. Ideally, you should look for a laptop that has at least a couple of these USB 3.0 ports. They're the most common connector port in the industry and, while you can find a dongle for anything on Amazon, it's usually a better bet to just make sure your next laptop has them.
In addition to the baseline utility you get from USB ports (which allow you to plug in an external hard or SSD drive and backup your data or use conventional mouse or a fancy keyboard with your laptop), USB 3.0 is about ten times faster than USB 2.0. This means that data transfers over USB 3.0 take significantly less time.
Many modern peripherals also tend to deliver the best performance on or require USB 3.0 to function at all.
If possible, you should try and take things a step further and go for a laptop with USB 3.1 ports. USB 3.1 allows for a throughput of up to 10 gigabits, double that offered by USB 3.1.
If you’re ready to embrace USB Type-C, Thunderbolt 3 ports offer an even better option. Thunderbolt 3 ports have a peak data transfer speed of 40 gigabits per-second. At the moment, the peripheral ecosystem around USB Type-C isn't quite as mature as conventional USB 3.0 but, as more device manufacturers switch to the connector-type, it's becoming more compelling.
9. Biometric Security
Fingerprint readers are great for logging into mobile devices and the latest Windows 10 Operating System makes further use of them with its Windows Hello system. People can guess your password, but few can fake a fingerprint. In order to keep the contents of your laptop secure, a portable PC with a fingerprint reader is usually the best way forward.
Thankfully, this feature is a pretty common inclusion on many modern laptops from major OEMs like ASUS, Dell and HP. Some have even integrated the fingerprint sensor into the keyboard, making it feel like a more cohesive part of the package rather than a bolt-on.
What's more, some brands have even gone one step further and introduced FaceID-style facial recognition tech allowing you to unlock your laptop with a glance. As with Android phones, there's a distinction to be noted here between devices that rely on a 2D-model of face unlock versus those that offer full 3D biometrics.
It's cool to see the modern laptops continue raise the bar on this particular front even if the degree to which it matters is largely personal preference. For most people, a standard fingerprint sensor is going to provide more than enough of peace of mind.
10. Build quality
No matter how careful we are, most laptops are inevitably going to find themselves, dropped, thrown and knocked around by the rigors of everyday use. For that reason, it's worth checking out how much testing a laptop has undergone (the manufacturer usually crows about it) or whether there's any sort certification that you can put your confidence behind.
Modern laptops are often ruggedized to withstand rain and dust. Some are built especially for the brutal educational environments - and come with military-grade protection certifications. The most common of these you're going to see is MIL-STD 810G.
MIL-STD-810G is a standard used by the US Military to indicate a guaranteed minimum level of durability. Compliant products have made it through a gauntlet of 29 separate tests that measure resistance to shock, heat, cold, humidity and more. Though originally developed as a way to win government contract, MIL-STD-810G has become increasingly common in consumer tech in recent years.
On one hand, it's good for consumers that most major manufacturers have adopted the same language and standards for measuring durability at all. However, on the other, the reality is that having a product be MIL-STD-810G compliant doesn't always translate into the kind of ruggedness you'd hope it would.
Although the MIL-STD-810G standard was developed externally, there's no single independent party that's responsible for handing out certification to the standard nor any regulator that's able to call out bad actors for misusing or misrepresenting MIL-STD-810G.
Manufacturers can absolutely take their testing in-house, "ace" it and put the sticker on the box. There's no limit on how many attempts a product has to pass a certain test, nor even a limit on whether the same product sample needs to survive all 29 tests or whether they can replace it with a fresh model every step of the way. They don't even need to provide proof that the testing ever happened.
From the perspective of any everyday consumer, there's zero difference in how a product that was properly and independently tested to meet MIL-STD-810G looks and how a product that "fudged" their way into compliance with the standard looks. This is obviously problematic.
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For those reasons, MIL-STD-810G is best used as starting place when it comes to thinking about durability and build quality in your next laptop. It shouldn't be your one and only consideration.
A better way to approach the problem is to look at the laptops design and what specific claims are being made around durability. Are the manufacturer talking up drop-tests or spill resistance that goes beyond the usual MIL-STD-810G spiel? That's probably a good sign.
For as ubiquitous as MIL-STD-810G is as a standard, it's often unclear how rigorously manufacturers are applying sticking to the spirit of the thing and, if you're keen to make sure your next laptop can take a hit or two, it's worth looking at brands that go one-step further.
Meet your needs and budget
Of course, you need to balance these features with your budget and your needs, and you might have to make some compromises. Rarely does a laptop come along that ticks all the boxes, especially when it comes to price.
Let us know in the comments below if you consider other aspects of a laptop to be more important (maybe you want better gaming performance or a rugged build, maybe you want a laptop that can turn into a tablet), and especially let us know if you’ve already found the perfect laptop for your needs.
This article was updated by Fergus Halliday in February 2021.