United Airlines resumes flights, recovering from network connectivity issues

Passengers were unable to check in for flights or print boarding passes

A United Airlines Boeing 747 at San Francisco International Airport on May 21, 2015

A United Airlines Boeing 747 at San Francisco International Airport on May 21, 2015

United Airlines has resumed flights after a computer glitch forced the carrier to ground its planes Wednesday morning.

In an emailed statement, the carrier said it's restoring flight operations and recovering from "network connectivity issues," without providing further details on the problem.

The U.S. Federal Aviation Administration ended a ground stop for mainline United flights at approximately 10 a.m. ET. The agency issued the ground stop, which prohibits flights from taking off, around 8:30 a.m. ET, saying "automation issues" were to blame. The agency didn't immediately reply to questions for more information on the issue. United's smaller, regional carriers were allowed to resume flights earlier, at 9:19 a.m. ET.

The computer problem prevented United from checking in passengers and printing boarding passes and luggage tags. United hasn't said how many travelers were affected or how many flights were delayed. Given that United is one of the world's largest airlines, the travel delays could be significant. The airline flies to 235 U.S. airports and operates hubs in seven U.S. cities, according to its website. The glitch didn't affect flights that were already in the air.

Due to the connectivity issue, United is allowing passengers to reschedule their flights without having to pay a fee to change their tickets.

In June, an issue with United's computer system caused the carrier to ground all U.S. flights for around 30 minutes.

Fred O'Connor writes about IT careers and health IT for The IDG News Service. Follow Fred on Twitter at @fredjoconnor. Fred's e-mail address is fred_o'connor@idg.com

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags industry verticalstransportationUnited Airlines

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Fred O'Connor

IDG News Service
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?