Can Microsoft's new phones save its mobile ambitions?

New Lumias are spiffy, but it's unclear if they'll change the mobile market's reality

When Microsoft devices chief Panos Panay announced the company's new Lumia smartphones Tuesday morning, he showed a boundless enthusiasm for the forthcoming devices.

He also had a message: Give Windows smartphones a chance. The folks in Redmond aren't blind to the fact that the worldwide smartphone market is essentially a duopoly with Google and Apple running the show and more than 90 percent of all smartphones running those two companies' operating systems. That's why Panay pointed out the rapid adoption of Windows 10, which is running on more than 110 million devices just 10 weeks after the operating system was launched.

"Now, we want to put Windows in your pocket," he said. "110 million people using Windows 10 right now. If you haven't thought about these phones, wake up! Spend a minute, with the universal apps coming -- 110 million [users] in 8 weeks -- the opportunity is unbelievable."

This seems to be Microsoft's gambit: build an operating system and drive massive consumer adoption, then leverage its market share on the tablet and desktop to attract developers who will also create experiences that (surprise!) work on a Windows-powered smartphone. Those universal apps for Windows 10 are key to the company's ambitions, since they also make Microsoft's new Continuum for phones feature (which lets phone users dock their device to a monitor, keyboard and mouse to use it like a computer) work well.

On Tuesday morning, Panay showed off the Lumia 950 and 950 XL -- two new smartphones built to take advantage of those features in Windows 10 Mobile and serve as Microsoft's flagship phones for its smartphone platforms. It's good news for Windows on mobile devices, since Microsoft's smartphone lineup has been lacking a standard-bearing phone for over a year.

That's all well and good, but Windows smartphones can't succeed on Panay's excitement alone. Microsoft still has to contend with the platform's floundering app ecosystem. Earlier in the presentation, Corporate Vice President Terry Myerson happily told the crowd that Facebook had agreed to release a new version of its main app for Windows 10, along with refreshed versions of Messenger and Instagram. One of the potential benefits for Windows users of Microsoft's patent deal with Google last week is that Windows Phone may finally get a Google-built YouTube app.

Those are clear examples of how dire the app situation is on Windows smartphones. Right now the platform is lacking key apps like Snapchat, and those apps from popular companies that Windows Phone does have, like Twitter and Facebook, are usually woefully behind their iOS and Android counterparts when it comes to features.

Still, Microsoft has managed to pull off a transformation like the one it needs in mobile before. The company's Surface line went from a punchline to a billion-dollar business over the past three years, with its competitors racing to copy Microsoft's design of a tablet with a detachable keyboard. The Surface Pro line kicked off a whole market of 2-in-1 portables which can be used as both tablets and laptops, and has proven massively popular.

It always comes back to the apps, though, and that's where the two markets diverge. One of the advantages the Surface Pro 3 has is that it's able to run Windows desktop apps, which is a much broader set of programs than those just available through the Windows Store.

Meanwhile, there's another issue: Microsoft isn't producing as broad a range of phones as Nokia used to. The company seems to be banking on third-party handset manufacturers to pick up some of the slack, which is a difficult proposition. After all, those are the same handset makers Microsoft implicitly snubbed when it bought Nokia's devices and services business, and building Windows phones doesn't seem like a great path toward massive sales. Ultimately, it remains to be seen just what Microsoft can do in a very competitive, crowded market.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags Microsoft

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Blair Hanley Frank

IDG News Service
Show Comments



Sansai 6-Outlet Power Board + 4-Port USB Charging Station

Learn more >



Back To Business Guide

Click for more ›

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?