New Salesforce tool lets users have their way with external data

With Connect, Salesforce users can create, read, update and delete records in outside sources

Salesforce users have been able to access data in external apps ever since the release of the cloud vendor's Lightning Connect tool last year, but a new generation of the product announced on Thursday extends those ties considerably.

Dubbed Salesforce Connect, the new offering lets employees not only access external data but also proactively manage it.

Read/write capabilities in the new tool mean that Salesforce users can now create, read, update and delete records in various external sources in real time, right from within Salesforce. That puts data from order-management, receivables or inventory-management systems, for instance, within much closer reach.

Custom adapters, meanwhile, make it possible to connect to APIs (application programming interfaces) in formats other than the OData format Connect uses. The result is that developers can connect Salesforce to any Web API or any of the more than 10,000 public APIs available on the Internet.

"Until now, you were limited to integrating with OData Web services, forcing you to build or buy OData producers hosted outside of Salesforce," explained software engineer Lawrence McAlpin in a post announcing the new feature on the Salesforce Developers Blog earlier this year. "Now, with the Apex Connector Framework, you can integrate with anything -- well, anything that we can get to from Salesforce by using HTTP callouts."

Finally, companies with multiple Salesforce “orgs,” or instances -- across regions, subsidiaries or functions, for example -- can now connect them without having to write any code, Salesforce said.

Salesforce has long touted its "API-first" approach. More than half of the 4 billion-plus transactions it processes every day come in through the Salesforce API, it says.

Join the newsletter!

Or
Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags Salesforce.com

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Katherine Noyes

IDG News Service
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?