AI 'frees us up to be humans again,' H2O.ai chief says

When machines handle the 'machine stuff,' humans can focus on emotions and intuition

Data will be a key factor that sets businesses apart competitively in the coming years, and success will depend increasingly on artificial intelligence and machine learning.

So believes SriSatish Ambati, cofounder and CEO of machine-learning startup H2O.ai.

"By 2022, I expect every company to include in their shareholder announcements how much money they made from their data," Ambati said in an interview.

And that's where he hopes his company will play a big role. Founded in 2011, H2O.ai develops an open-source machine-learning platform called H2O that's used by insurance, healthcare and financial services companies to do things like predict churn, pricing and fraud. The company aims to help developers and data scientists leverage powerful machine-learning algorithms or, as it puts it, "democratize artificial intelligence for business."

The company says more than 5,000 organizations use its software, along with some 10 percent of the world’s data scientists. Capital One, Transamerica and Progressive are among its customers.

Machine intelligence and predictive capabilities make the software adaptable, Ambati says, so that companies can continue to learn from their data even as conditions change.

There's a problem for some companies, however: fear. Lost jobs are among the biggest causes for concern around AI, and the worry can inhibit some companies from adopting machine-learning technologies.

Ambati sees it differently.

Machines may be able to "automate away" much of what needs to be done in the workplace, but only those parts that machines are better at anyway, he said. There will always be a need for the "ah-ha moments" that depend on human intuition and emotion.

"Over the past 100 years, we've been training humans to be as punctual and predictable as machines," Ambati explained. With AI, machines can do the "machine stuff" while humans spend their time on the areas where they excel.

"What we really want from humans today are emotions, feelings and love, and those can't be automated," he said.

"Time is the only nonrenewable resource," Ambati added. "Machine learning will mean we can finally use our time to build strong relationships and spend more time with customers and loved ones. We're so used to being machines at work -- this frees us up to be humans again."

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Katherine Noyes

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Armand Abogado

HP OfficeJet 250 Mobile Printer

Wireless printing from my iPhone was also a handy feature, the whole experience was quick and seamless with no setup requirements - accessed through the default iOS printing menu options.

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?