Sky Muster gets a user guide

ACCAN launches consumer guide for NBN satellite

Sky Muster on its launch pad in French Guiana

Sky Muster on its launch pad in French Guiana

Consumers who will receive internet services over nbn’s Sky Muster satellite now have access to a user guide courtesy of The Australian Communications Consumer Action Network (ACCAN).

The guide is a tool for consumers in remote areas to help them get connected to broadband services.

Sky Muster services officially launched on May 29 2016.

ACCAN chief executive, Teresa Corbin, said the satellite consumer guide is designed to be a go-to resource for consumers as they select a satellite plan and sign up to a service.

“It sets out the steps that consumers should take to select a plan and the questions they should ask to ensure they are getting a plan that suits their needs,” she added.

The guide is available for free on the ACCAN website and contains information on what to expect for installation of equipment, options for voice services over the NBN and getting connected.

The consumer group also said the guide will help consumers after they have signed up for services and have been connected as it contains information on what to do and who to contact in the case of a fault.

“There are a number of satellite providers offering plans,” added Corbin.

“When looking for a satellite plan consumers should do their research and shop around. We encourage consumers to read the guide and use it to help them choose a plan that’s going to suit their needs in terms of data allowances and affordability.

“A lot of the satellite plans on offer are divided into peak and off-peak allowances, this is something that consumers will need to take into account when choosing a plan.”

Join the PC World newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags Teresa CorbinaccanSky MusterNBN

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Chris Player
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Armand Abogado

HP OfficeJet 250 Mobile Printer

Wireless printing from my iPhone was also a handy feature, the whole experience was quick and seamless with no setup requirements - accessed through the default iOS printing menu options.

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?