Sky Muster gets a user guide

ACCAN launches consumer guide for NBN satellite

Sky Muster on its launch pad in French Guiana

Sky Muster on its launch pad in French Guiana

Credit: NBN

Consumers who will receive internet services over nbn’s Sky Muster satellite now have access to a user guide courtesy of The Australian Communications Consumer Action Network (ACCAN).

The guide is a tool for consumers in remote areas to help them get connected to broadband services.

Sky Muster services officially launched on May 29 2016.

ACCAN chief executive, Teresa Corbin, said the satellite consumer guide is designed to be a go-to resource for consumers as they select a satellite plan and sign up to a service.

“It sets out the steps that consumers should take to select a plan and the questions they should ask to ensure they are getting a plan that suits their needs,” she added.

The guide is available for free on the ACCAN website and contains information on what to expect for installation of equipment, options for voice services over the NBN and getting connected.

The consumer group also said the guide will help consumers after they have signed up for services and have been connected as it contains information on what to do and who to contact in the case of a fault.

“There are a number of satellite providers offering plans,” added Corbin.

“When looking for a satellite plan consumers should do their research and shop around. We encourage consumers to read the guide and use it to help them choose a plan that’s going to suit their needs in terms of data allowances and affordability.

“A lot of the satellite plans on offer are divided into peak and off-peak allowances, this is something that consumers will need to take into account when choosing a plan.”

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags NBNaccanTeresa CorbinSky Muster

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Chris Player
Show Comments

Father’s Day Gift Guide

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?