Dell cuts the wires on new Axim X3 PDA

Dell Inc. formally introduced three versions of the new Axim X3 personal digital assistant (PDA) Wednesday, including a model with an integrated 802.11b wireless chip that costs less than comparable Pocket PC devices.

For US$379, Dell will sell the Axim X3 with a 400MHz XScale processor from Intel Corp., 64M bytes of RAM, 64M bytes of ROM, and an 802.11b chip. The specifications had been revealed on the U.S. Federal Communications Commission's Web site two weeks ago, but Dell announced the pricing information for the first time Wednesday.

Hewlett-Packard Co.'s cheapest iPaq PDA with integrated 802.11b wireless costs US$449. The Wi-Fi enabled iPaq h4150, introduced Monday, also comes with Bluetooth connectivity, unlike the Axim X3. It comes with 64M bytes of RAM, but didn't specify how much ROM it will have. HP has two other models with the short-range Bluetooth standard that cost less than the h4150 available on its Web site.

Toshiba Corp.'s e750 Pocket PC comes with an integrated 802.11b chip for US$399, but comes with only 32M bytes of ROM. Market leader Palm Inc. sells the Tungsten C with integrated Wi-Fi for US$499, but has cheaper Bluetooth models available in its Tungsten lineup.

Dell will eventually offer an Axim with Bluetooth capability, but hasn't yet seen enough demand in the U.S. for such a product, said Tony Bonadero, director of wireless product marketing for Dell, on a conference call with reporters Wednesday. Most of the demand for Bluetooth devices has come from Europe, he said.

But ignoring Bluetooth now could hurt PDA buyers in the future, if they plan to hang on to their devices for at least two years, said Todd Kort, an analyst with Gartner Inc. in San Jose, California. With more and more Bluetooth-equipped cellular phones coming onto the market, "people are going to be sorry if they didn't buy a PDA with Bluetooth," he said.

The linchpin of Dell's business model is delivering hardware at prices lower than the competition, and that trend is continuing in a market where the company has less experience than its competitors. Dell entered the PDA market last year with the launch of the first Axim X5 in two configurations for US$199 and US$299, below what its competitors were offering at the time.

The company shot to fourth place in terms of shipment market share across both Palm OS and Pocket PC operating systems, and was second behind HP in the Pocket PC category in the second-quarter, according to research from IDC.

But the Axims were viewed initially as heavy and clunky, and Dell's transition to Microsoft's new Windows Mobile 2003 operating system was marked by a series of technical and public relations blunders.

The Round Rock, Texas, company promised to make a patch available for users who bought handhelds with faulty firmware after the launch of the new operating system in June. But it missed a series of self-imposed deadlines, and then was forced to pull the patch from an FTP (File Transfer Protocol) site and replace it with a patch distributed via CD after some users hacked the patch to give themselves free upgrades from Pocket PC 2002 to Windows Mobile 2003.

The new Axims are slimmer and lighter than the X5 version, Dell said. The US$229 version of the X3 has the same specifications as the US$199 X5, with a 300MHz XScale processor, 32M bytes of RAM, and 32M bytes of ROM, but comes in the smaller package and uses a USB (universal serial bus) cable to connect to a user's PC rather than the X5's cradle.

A US$329 version of the X3 comes with a 400MHz XScale processor, 64M bytes of RAM, and 64M bytes of ROM, but without any type of wireless connectivity built into the device.

All of the new models come with an SDIO (Secure Digital I/O) expansion slot, and a 3.5-inch transflective TFT (thin film transistor) LCD (liquid crystal display) screen.

Dell will still offer the Axim X5 alongside the new X3 models, the company said.

Despite the X3's slimmed-down design, other PDA vendors offer more interesting and compelling models, Kort said.

"The biggest mistake Dell is making is they are paying zero attention to industrial design. They're sort of saying, 'We think the market is commoditizing, here's your generic PDA.' For a lot of people, these things are still fashion items," he said.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Tom Krazit

IDG News Service
Show Comments

Cool Tech

Breitling Superocean Heritage Chronographe 44

Learn more >

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?