Omni Hotels was hit by point-of-sale malware

The hotel chain was hit by malware designed to collect payment card information

Omni Hotels & Resorts has reported that point-of-sale systems at some of its properties were hit by malware targeting payment card information.

The attack on the systems of the luxury hotel chain follows similar breaches of point-of-sale systems at various hotels and retailers like Hyatt Hotels, Target, Starwood Hotels & Resorts Worldwide and Hilton Worldwide Holdings.

Omni in Dallas, Texas, said in a statement Friday that on May 30 this year, it discovered it was hit by malware attacks on its network, affecting specific POS systems on-site at some of its properties. “The malware was designed to collect certain payment card information, including cardholder name, credit/debit card number, security code and expiration date,” Omni said. There isn’t evidence that other customer information, such as contact information, Social Security numbers or PINs, was compromised, it added.

The chain did not disclose how many of its 60 properties were affected and the likely number of cardholders that could have been affected. As there is no indication that reservation or select guest membership systems were affected, users were unlikely to be affected unless they physically presented their payment card at a POS system at one of the affected locations. The malware may have been in operation between Dec. 23 last year and June 14 this year, although most of the systems were affected during a shorter timeframe, according to the hotel.

The hotel chain, which offers hotels and resorts in the U.S., Canada and Mexico, could not be immediately reached for comment over the weekend for further details.

Omni said after discovering the malware attack, it had immediately hired IT investigation and security firms and has now contained the intrusion. It did not specify why it had delayed to inform customers.

Hackers have been using information stolen in the breach to make fraudulent purchases since late February, Andrei Barysevich, director of cybercrime research at Flashpoint, which worked with payment card issuers and payment processors to investigate the hack, told the Wall Street Journal. One hacker who went by the moniker JokerStash sold more than 50,000 payment card numbers related to the breach, Barysevich told WSJ.

Omni informed customers than even if they had used their cards at any of the affected properties of the hotel, they may not be affected by the issue. However, it advised users to in abundant caution review and monitor their card statements if they used it at an Omni Hotel between Dec. 23 and June 14.

Over a dozen types of malware were found last year that target point-of-sale systems, as cybercriminals  redouble efforts to steal payment card information from retailers before new defenses are put in place, FireEye said in March.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

John Ribeiro

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?