Microsoft wants to help small businesses book appointments online

Its new Bookings service lets customers schedule time over the web

Small business owners are getting a new feature tailored just for them in Microsoft Office 365 -- a full-service system for scheduling appointments for their services over the internet.

Microsoft Bookings is a new service that makes it possible for business owners to create their own scheduling page, and then let potential customers make an appointment online.

It's supposed to be a boon for businesses used to running that process through a series of emails, phone calls, or text messages.

Customers will be able to look at a list of prices, and then schedule time for an appointment with a list of employees. Bookings will then email the customers a confirmation including an invitation they can put on their calendars.

On the back end of the system, business owners will be able to see a calendar with all of the appointments scheduled through Bookings, across all of the employees that they manage. It's also possible to reschedule, cancel, or re-assign appointments from that screen as well.

Every customer who schedules an appointment through Bookings will be put into a list of contacts so that business owners will be able to follow up with them about their appointments.

Microsoft also plans to make a Bookings mobile app available so that it's easier to manage the system while away from a computer.

Right now, Bookings is only available to users of Office 365 Business Premium, Microsoft's high-end offering for small business users. The company won't say whether it plans to bring the service to any of its other subscription offerings.

The service is rolling out to customers who are on the First Release program starting Wednesday, with all Business Premium customers worldwide getting access to Bookings within the coming months.

The service is aimed at an audience that often doesn't get a whole lot in the way of exclusive love from the company. The move may make it more likely for small business owners to switch from Office 365 Personal, or upgrade their business subscription to get access to the additional capabilities.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags MicrosoftOffice 365

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Blair Hanley Frank

IDG News Service
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?