3.7M potential victims of US health service hack

Banner Health said payment card, patient information and other data could have been pilfered

Banner Health, a provider of hospital services, has notified by mail 3.7 million people -- including patients, health plan members, healthcare providers and customers at its food and beverage outlets -- that their payment card and health plan data, among other information, may have been compromised.

The provider said Wednesday that it discovered on July 7 that cyberattackers may have gained access to computers that process payment card data at the food and beverage outlets at some of its locations. Payment cards that were used at these outlets at certain Banner Health locations from June 23 to July 7 this year may have been affected, the provider said. Card payments for medical services were not affected, according to the investigation.

By July 13, Banner Health figured out that the attackers may have also got access to patient information, health plan member and beneficiary information, and information about physicians and healthcare providers.

“The patient and health plan information may have included names, birthdates, addresses, physicians’ names, dates of service, claims information, and possibly health insurance information and social security numbers, if provided to Banner Health,” the nonprofit healthcare system, with headquarters in Phoenix, Arizona, said in a statement.

The organization also learned that the attack started on June 17 and could have compromised more information. The physician and provider information may have included, for example, names, addresses, dates of birth, social security numbers and other identifiers used.

Banner Health said it had immediately launched an investigation and taken measures such as hiring a forensics firm, taking steps to block the cyberattackers, besides contacting law enforcement.

The incident did not affect all Banner Health patients, it said. The provider said it is offering a free one-year membership in monitoring services to patients and other categories of people affected by the incident.

It warned customers of its food and beverage locations to review their payment card statements for any unauthorized activity, stating that payment card rules generally provide that cardholders are not responsible for timely-reported unauthorized charges.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

John Ribeiro

IDG News Service
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?