Point-of-sale data breaches have now reached the cloud

Lightspeed's cloud-based point-of-sale system, with 38,000 clients, has suffered a break-in

The latest in a string of hacks against retail point-of-sale systems has hit the operator of a cloud-based service with about 38,000 business clients.

Montreal-based Lightspeed reported the breach on Thursday and said it affected a system that retailers can use from tablets, smartphones and other devices.  

The incident occurs as a growing number of retailers and hotels have been targeted by hackers, who typically install malware into the point-of-sale systems to steal credit card numbers.

The breach at Lightspeed targeted a central database that stores client information, the company said. The incident exposed data related to sales, products, and encrypted passwords that clients use to get on Lightspeed's system.

In some cases, consumers’ electronic signatures that have gone through the point-of-sale software were also accessed. However, Lightspeed has found no signs that any data was stolen or used.

“It’s worth noting that Lightspeed does not store credit card information, and therefore no cardholder data was compromised in this incident,” said Bradley Grill, a company spokesman, in an email.

alightsped pos Lightspeed

Lightspeed's point of sale software

Although Lightspeed didn’t provide specifics, it said the passwords that were accessed were secured with “advanced encryption technology” that Lightspeed upgraded in January 2015.

An investigation is already under way, and Lightspeed has sent out an email alert to clients. The company is recommending clients change their passwords.

Point-of-sale systems have become an attractive target for cyber criminals, often because attacking one system can also mean access to dozens or hundreds of retail stores.

In Lightspeed’s case, the company has business clients with $12 billion in transactions annually. These clients include many smaller retailers that sell clothing, jewelry, books and sporting equipment. The company’s retail point-of-sale system operates as a cloud-based service that can work on iPads and other devices.

In response to the breach, Lightspeed is limiting “personal access” to the company’s production infrastructure and sensitive data. It’s also upgrading its security to detect more advanced attacks.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Michael Kan

IDG News Service
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?