Privacy groups urge US FTC to investigate WhatsApp promises

WhatsApp's plan to share data with parent Facebook violates earlier commitments, groups say

The U.S. Federal Trade Commission should stop mobile messaging service WhatsApp from sharing user data with parent company Facebook in violation of earlier privacy promises, several privacy groups said.

The FTC should step in to stop WhatsApp from violating "commitments the company previously made to subscribers," the 17 groups said in a letter sent to the agency Thursday. WhatsApp has long billed itself as a secure and private messaging service. 

WhatsApp's recently released plan to share user data with Facebook as a way to target advertising could amount to an "unfair and deceptive" trade practice, said the groups, including the Center for Digital Democracy, Consumer Action, Consumer Watchdog, and Demand Progress.

"We are deeply concerned about the impact this proposed change in data practices will have on the privacy and security of WhatsApp users in the U.S. and across the world," the letter added. When Facebook acquired the messaging service in 2014, both companies "made numerous promises" that WhatsApp's privacy policies wouldn't change, the letter added.

WhatsApp complies with "applicable" laws, a spokeswoman said in response to the letter. "As always, we consider our obligations when designing updates like this," she added by email.

 WhatsApp has collected personal information from more than 1 billion users, "with the promise that this information would not be used or disclosed for marketing purposes," the letter to the FTC said. "WhatsApp's reversal on this promise is a material, retroactive change that will apply to previously collected data."

The proposed changes in WhatsApp's privacy policy have raised concerns outside the U.S. as well. On Friday, India's Delhi High Court ordered the company to delete user data for people who opt out of the changes before Sunday, according to news reports. The court also told WhatsApp to avoid sharing data collected before then with Facebook, even for users who do not opt out of the new policy.

Join the PC World newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Grant Gross

IDG News Service
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?