Why won’t my printer connect to my wireless router?

A networked printer is great—as long as it connects to the network. Here are some troubleshooting tips to get it back online.

A reader asks:

“Why is my canon printer not connecting to my wireless router? Since last night my Canon printer won’t connect to my Wi-Fi network. I’ve tried everything to get this working, but I still see that my printer is not connecting to Wi-Fi.”

Troubleshooting this problem will vary depending on the type of printer you have and the type of computer you’re pairing it with. The process for setting up a printer on a wireless network differs a bit from printer to printer, and fixing the issue will be different depending on if it had been previously connected without issue or if you’re having issues with the initial setup.

The first thing to do is to check the documentation that came with the printer and follow the instructions for connecting to a network. You should be able to find a copy on Canon’s support site if you have lost the original (or on another manufacturer’s website if you don’t have a Canon printer).

Generally, with printers, you can use the disc or over-the-air installation software that came with the printer and run the setup program again if something has changed with your Wi-Fi network. Follow the on-screen prompts (which will probably require you to connect the printer to your computer using a USB cable), and it should reconnect to your network.

Aside from this, make sure that all the drivers are up to date. They should also be available on your printer’s website.

Also, it could be something even more simple than that: Check to see if your printer’s “Shared Preferences” is turned OFF. If so, turn it back on again.

For more printer tips:

This tip was originally published on IDG Answers, a reader-powered help desk for answering tech questions.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags printer suppliesCanon

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Michael Connell

PC World (US online)
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?