Amazon Echo speakers obey TV's command to buy a dollhouse

Alexa doesn't discriminate. If Amazon's smart speaker hears its name, it will respond to the voice talking to it—even when that person isn't really there.

One of the unintended results of our growing world of voice-activated devices and assistants is that they can be inadvertently set to a task. We first caught a glimpse of that problem two and a half years ago when an Xbox One ad woke Xbox consoles across the globe. More recently, Amazon’s Alexa ended up inadvertently obeying a command from broadcast TV to make a purchase on Amazon—or at least that’s what some Echo owners claim.

It all started a few days ago when a 6-year-old girl in Texas asked Alexa to “play dollhouse with me and get me a dollhouse.” Alexa quickly complied with the request and ordered the child a dollhouse from Amazon, as well as four pounds of cookies, according to CBS DFW.

That story was funny enough to land on the morning show for the local CW station, CW6, in San Diego. Right at the end of the morning segment anchor Jim Patton said, “I loved the little girl’s take on it ‘Alexa ordered me a dollhouse.’” Oops. A later news broadcast on the CW6 said Echo devices all over the San Diego area were trying to order dollhouses on Amazon when they picked up Patton’s comment. It’s not clear if any of those purchases actually went through.

Why this matters: Inadvertent purchases via digital assistant is really just a new version of an old problem. For as long as there’s been an App Store children have been buying digital goods inside mobile games racking hundreds (and sometimes even thousands) of dollars in the process. To ease the transition to an Alexa-powered world, Amazon says inadvertent purchases via Alexa can always be returned, and you can also require a customized four-digit PIN for authorizing purchases.

Replacing Alexa

Anyone who wants to avoid a news program or TV show like Mr. Robot from setting off Alexa can change the device’s wake word. You can’t create a custom wake word, but Amazon offers a few pre-set choices. Open the Alexa app on your mobile device and go to Settings > [device name] > Wake Word. There you’ll be able to choose Amazon or Echo instead of Alexa.

[via The Verge]

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags amazon.com

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Ian Paul

TechHive (US)
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?