About 150 Delta flights in the US canceled after systems outage

Departures of flights at many airports were delayed

About 150 flights of Delta Air Lines in the U.S. were canceled and some others were delayed on Sunday on account of an IT systems outage, the airline reported.

Delta said more flight cancellations were expected.

The IT systems outage at Delta is the latest of a number that have affected airline operations recently.

Delta reported earlier that its teams were working to fix quickly a systems outage that has resulted in departure delays and cancellations. It did not provide information on the systems issue that had caused the outage.

“Not all delays and cancellations are being reflected on Delta systems, including delta.com, the Fly Delta App, airport information screens or through our Reservations agents,” the airline said. It reported at 11:45 p.m. EST that a ground stop had been lifted.

The Federal Aviation Administration had earlier reported a ground stop for all Delta mainline and sub-carrier flights to domestic destinations. The agency cited "automation issues" at Delta and said international flights were not affected.

After the lifting of the ground stop, Delta CEO Ed Bastian apologized to customers affected by "this frustrating situation."

On Twitter and other social media, a number of flyers complained about the delays. Airports reported varying duration of delays of flights.

At one point, Denver International Airport reported that Delta flights at the airport were "delayed an average of 90 minutes but still moving."

Delta had reassured users that flights in the air remain unaffected, but added that some customers are experiencing delays upon landing, particularly at Delta’s hub airports. The airline is providing updates on its web site.

The airline faced an outage in August, when it said that a power outage in its operations center in Atlanta had affected its computer systems and operations worldwide, leading to flight delays.

Delta has 830 aircraft of which 644 are owned by the airline, while the rest are leased. It operates more than 15,000 daily flights including those by worldwide alliance partners, and serves 180 million customers each year.

Rival United Airlines also reported an outage earlier this month, citing an IT issue.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

John Ribeiro

IDG News Service
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?