Nuance celebrates 20 years of Dragon

Two decades of transcription

Nuance Communications has announced that its signature software solution – Dragon – turned 20 this year.

Since its launch in 1997, Dragon’s trajectory has been impressive and its future appears equally exciting.

“The vision from the beginning was that Dragon would transform the way people create documents,” said Derek Austin, Dragon Business Manager, Asia Pacific, Nuance.

“Instead of typing contracts, reports, correspondence, records, case notes and so forth, people would use their voice to create documents to help boost productivity.”

Dragon’s ability to deliver quality voice recognition and transcription has increased considerably over the last 20 years, with a steady clipping of Dragon’s average error rate by around 18%.

“The software has also been able to take on more ambitious applications. Initially Dragon could only be deployed in a quiet environment with people using headsets and careful enunciation. Today, users speak naturally; can dictate from a distance and in a variety of environments, including noisy offices, outdoors and inside cars.”

These improvements have occurred thanks to a number of factors. Algorithms applied to recognising speech have been steadily improving, while the evolution of more powerful computing platforms allowed Nuance to use more training data to improve its sophisticated models. The most transformative factor has been the influx of deep learning into speech recognition, which has propelled Dragon’s performance rapidly.

While the future of Dragon will continue to drive document creation, its speech recognition capacity underpins the capabilities that virtual assistants will deliver in the future.

“We are already seeing a glimpse of this,” explains Derek.

“Dragon not only creates messages. It can also send an email, do a web search and control applications on your device if instructed. As virtual assistants evolve, they will probably follow the user from device to device, and a combination of natural language understanding, artificial intelligence, voice recognition, knowledge representation and other modalities will allow the user to interact with an immensely rich world of content, services and smart devices.”

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags Dragonvoicetext to speechNuance Communicationsvoice softwareDragon VoiceSpeech To TextTranscription

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Show Comments

Cool Tech

Breitling Superocean Heritage Chronographe 44

Learn more >

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?