iPhone X: Hands-on and first impressions with Apple’s new iPhone

The new iPhone X changes the way you use your iPhone. Jason Snell takes a look at the new UI, Animoji, and more.

Credit: Jason Snell

The iPhone X is real, though it won’t be arriving in customers’ hands until November. I got to use one for a few minutes Tuesday at the Steve Jobs Theater after Apple wrapped up its latest media event.

My first impression is that, in many ways, this is the iPhone that Apple has always wanted to build—one where the front face is almost entirely covered by a screen. And what a screen—a bright, colorful OLED display that Apple claims is the best by far that it’s ever put on an iPhone.

iPhone X: No Home button, no problem

Losing a physical home button will require users to adapt, but it should be an easy process. When I wanted to change apps, I reached down instinctively with my thumb to click the home button—but then, realizing I was using an iPhone X, I simply redirected my thumb to swipe up from the bottom of the screen, just as I would today to call up Control Center. One quick swipe and the current app goes away, replaced by the home screen.

iphone x screen Jason Snell

It'll take some getting used to not having a Home button, but fortuantely, the new gestures are intuitive.

Likewise, double-tapping on the sleep/wake button to trigger Apple Pay seemed natural, as did holding down that button for a moment to bring up Siri. I don’t think iPhone X users will miss the home button for very long.

iPhone X: Face ID

I wasn’t able to train the iPhone X to recognize me for Face ID, but the Apple employee assigned to the phone had been. Face ID unlock seemed to work with her just fine—and only when she looked at the screen, as intended—but there were a few quirks. Sometimes the screen would go to sleep before she unlocked the phone, and more than once she accidentally pressed the side button and triggered Siri. I’m going to chalk this up to a new product and a scenario pretty far out of the norm.

iPhone X: Animoji

Once the phone was unlocked, I got a few minutes to pose with Apple’s new Animoji images, which will use anyone’s face (not just a face that’s connected to Face ID) to animate cute emoji icons. This feature is incredibly novel and fun and I suspect will launch a zillion memes—as well as a million homemade animated movies featuring the adventures of pig and fox.

iPhone X: Display

Though the iPhone X will probably be referred to by most people as having a screen covering the entire face of the device, that’s not actually true—there’s a notch at the top of the display that packs in the TrueDepth camera system as well as a speaker, microphone, and more. It’s a little weird having the notch there, or perhaps it would be more accurate to say that it’s a little weird to have active display around the notch. You can swipe down from the upper right corner of the screen to reveal Control Center, for instance.

iphone x screen quality hands on Jason Snell

The iPhone X features a 5.8-inch Super Retina HD HDR display that supports True Tone, P3 color gamut, 1,000,000:1 contrast ratio, and a 2436-by-1125-pixel resolution at 458 ppi.

I did notice that Apple has built the TV app to properly frame a video without the notch—when holding the phone in landscape orientation, the video is sized so that the side that’s on the same side as the notch ends right at the notch. If you want to make the video bigger, you can double tap as usual, and it will fill the screen—which means that part of the film’s image will be masked off by the sensor area. You get to choose if it bothers you.

Still, the iPhone X is familiar—when you hold it, it’s undeniably still an iPhone. Even if it doesn’t have the home button that was once the trademark of the iPhone line.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags iPhone XiPhone X Event

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Jason Snell

Show Comments


James Cook University - Master of Data Science Online Course

Learn more >


Victorinox Werks Professional Executive 17 Laptop Case

Learn more >

Sansai 6-Outlet Power Board + 4-Port USB Charging Station

Learn more >



Back To Business Guide

Click for more ›

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?