eBay investigates spoofs

The increasing prevalence of spoofed e-mails and attempts by hackers to gain personal information from eBay members has forced the Internet auction house to launch an investigation into Australian operations.

eBay's Trust and Safety Team have sent e-mails to Australian customers warning "there have been cases where people have attempted to gain access to an eBay member's personal information by sending spoof e-mails".

Creator of Gold Coast, Queensland-based speed-dating company Fast Friends.com.au, Rebecca Thompson raised the alarm after receiving an e-mail from security@ebay.com "asking me to confirm my details and credit card number".

"I knew it wasn't from eBay Australia as I don't use [the e-mail address the spoof e-mail was sent to] on eBay, and I am signed up with ebay.com.au not just .com," the Australian customer said.

According to the eBay Trust and Safety Team, spoof e-mails intentionally give the false impression that they have been sent by eBay to solicit people to transmit their account information.

These suspicious e-mails have not been sent by eBay a spokeswoman said.

"By someone altering the reply-to address for this e-mail, this message may appear to have come from an eBay e-mail address, when it actually came from an external e-mail address. This process, commonly referred to as "spoofing", will send a message to the spoofed e-mail address and not the actual sender if you reply to the e-mail message you received," she said.

eBay is currently investigating the source of the e-mail and the Web site.

"Although we are unable to provide specific information regarding the result of our investigation, we do take these offences very seriously and will make sure that appropriate action is taken against those responsible," she said.

"These e-mails are the result of fraudulent activity. Please let me assure you that eBay will never ask for your private information, including credit card information or passwords, in an e-mail format."

eBay asks customers who suspect that they have received a spoof e-mail to forward a copy of the e-mail, including the full header, to spoof@ebay.com "to help eBay investigate the matter more quickly".

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Lauren Thomsen-Moore

Computerworld
Show Comments

Father’s Day Gift Guide

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?