Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.

75% of Organisations Find Lack of User Awareness Hurts Security Program Effectiveness,

  • 02 October, 2003 16:55

<p>FOR IMMEDIATE RELEASE Ref MG4087
75% of Organisations Find Lack of User Awareness Hurts Security Program Effectiveness, According to META Group Research</p>
<p>Communication Skills Are Critical for IT Security Staff</p>
<p>SYDNEY, Australia, (October 2, 2003) – Employees working in IT security should not firewall off their own lines of communication, according to META Group, Inc. (Nasdaq: METG). While technical skills are relatively easy to measure for IT security staff, managers need to place a greater emphasis on measuring communication skills.
Policies that control the selection and deployment of technology may have automated enforcement, but a significant part of security consists of policies governing the behavior of individuals. Traditionally, security professionals have regarded “awareness programs” as a requirement, but few organisations have proven willing to fund strong communication programs of this type. META Group research indicates that more than 75% of organisations identify a lack of user awareness as moderately or severely reducing the effectiveness of their current security program. In addition, 66% identify a lack of executive awareness as having similar levels of impact.</p>
<p>“An ideal answer is to establish a well-funded and well-staffed security communication program. But developing the corporate culture to support that level of investment takes years of effective communication by the existing security staff. In fact, most organisations will fail to successfully secure their technology environment simply because the security staff lacks the communication skills to create this shift in corporate culture,” said META Group security analyst Chris Byrnes.</p>
<p>Annual reviews and initial hiring criteria should not only measure a security staffer’s technical capabilities, but also the ability to communicate. Whether disseminating policy to end users or presenting budgets for senior-level executives, communication is a critical skill for most security staff and should therefore be given equal opportunity for review. One area that managers can focus on as a measure of security communication skills is the end user’s knowledge of policy and policy awareness.
“Certainly, the ability to configure and maintain security enforcement tools is at the core of the position, but the importance of communicating security policy to end users is critical to obtain their cooperation in security initiatives and therefore should not be given short shrift,” said Byrnes. “As security teams focus on policy and audit/compliance, the success of those security initiatives depends on obtaining cooperation from end users, executive management, and IT and business managers.”</p>
<p>About META Group
META Group is a leading provider of information technology research, advisory services, and strategic consulting. Delivering objective and actionable guidance, META Group’s experienced analysts and consultants are trusted advisors to IT and business executives around the world. Our unique collaborative models and dedicated customer service help clients be more efficient, effective, and timely in their use of IT to achieve their business goals. Visit metagroup.com for more details on our high-value approach.</p>
<p>EDITORIAL CONTACTS:-
Kirsten Davey
Markom Marketing
+61-2-9977-8922
kirstendavey@markom.com.au</p>
<p>Peter Carr, General Manager
META Group
+61-2-9290-8659
peter.carr@metagroup.com</p>

Most Popular

Cool Tech

Breitling Superocean Heritage Chronographe 44

Learn more >

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Join the newsletter!

Error: Please check your email address.

Latest Articles

Resources

PCW Evaluation Team

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?