Ripped off: Over 1800 customers out of pocket after E-Store collapse

More than 1,800 creditors of failed online retailer E-Store will not receive the goods they paid for, according to a notice sent by company liquidators.

Liquidators Star Dean-Wilcocks’ notice to creditors, dated 11 April and obtained by PC World, says E-Store had limited funds at the time the liquidators were appointed and “as such you (customers) will not receive the goods you have ordered”.

The notice said these unsecured creditors also included “a significant number…[who] may have ordered items over the E-Store Web site however have not yet taken delivery of these goods. We further understand you may have paid for those goods by way of credit card”.

The 1,800 unsecured creditors include customers who ordered goods from E-Store before the company’s first collapse in 2001.

E-Store has been operated by Gerard Farley for the last 18 months under a deed of company arrangement with Star Dean Wilcocks. The insolvency experts had been acting on behalf of the company’s original creditors from its first collapse in 2001 under founder, Steve Spilly. Star Dean Wilcocks were appointed E-Store’s liquidators on 9 April.

The notice said creditors will only receive further notices if payment of a dividend is to be announced.

The liquidators could not be reached for comment. However, a spokesperson from Star Dean Wilcocks said there had been “a fair bit of interest” in buying the company following a 'Business for Sale' advertisement placed in major newspapers from last Saturday.

Included in the ads was the claim that the company had “significant sales and advertising revenues achieved over [the] last three years”. The ad also said an information package would be provided to parties who executed a Confidentiality Deed, with a refundable bond of $1,000.

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Steven Deare

PC World
Show Comments

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Luke Hill


I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?