Upgrade at AOL causes homepage woes

America Online's service for hosting Web pages is experiencing some outages as the company works to upgrade the servers and storage equipment that power it, a company spokesman confirmed Friday.

The Internet arm of AOL Time Warner provides a service called AOL Hometown pages, through which both AOL members and nonmembers can host personal Web sites.

Over the past few weeks the company has been upgrading its servers and storage capacity to keep pace with demand brought on by new users, according to Nicholas Graham, the AOL spokesman. During that time, some users who have set up pages through AOL have been unable to update their sites because of glitches in the upgrade process.

"During this time some members may have experienced some intermittent and sporadic outages," Graham said. The company is in the process of patching the problems, and some errors may persist.

The Hometown pages service has roughly 10 million users and hosts about 14 million pages, Graham said. He said the glitches resulting from the upgrade affected only a small number of users.

"Many members have had no trouble accessing, transferring or uploading materials to their Hometown pages," Graham said. "We regret any minor inconvenience that this may have caused members," Graham said.

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Matt Berger

PC World
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