Dell resumes Axim shipments, fix coming Wednesday

Users of Dell's Axim handhelds with Microsoft's new Windows Mobile 2003 operating system will be able to download on Wednesday new firmware to correct performance problems, and shipments of the handhelds have resumed after they were halted two weeks ago, a Dell spokeswoman said Monday.

Dell did not release a new version of the Axim with the launch of Windows Mobile 2003 on June 23, but began selling the PDA (personal digital assistant) with the new operating system that day. Several users reported performance problems, such as poor load times for documents and the operating system, which were traced to firmware developed by Dell to run with the new operating system.

A 28M-byte file to fix the problem will be available at http://support.dell.com by Wednesday, said Anne Camden, a Dell spokeswoman. Customers who are unable to download a file of that size can get the update via a CD-ROM that will ship in two to three weeks, she said.

Users of Axim handhelds with the older Pocket PC 2002 operating system will also be able to upgrade their PDAs in about two weeks, Camden said. Dell had briefly sold an upgrade CD through its Web site, but pulled the offer before any CDs were shipped after an internal accounting error was discovered, she said.

That upgrade CD was later discovered to contain the same flawed firmware code, and needed to be replaced by the Round Rock, Texas, company, Camden said.

Join the newsletter!

Or
Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Tom Krazit

IDG News Service
Show Comments

Essentials

Mobile

Sansai 6-Outlet Power Board + 4-Port USB Charging Station

Learn more >

Exec

Budget

Back To Business Guide

Click for more ›

Brand Post

Bitdefender 2018

Roam freely in the digital world. Critically acclaimed performance and security at your fingertips.

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?