Damaged cable cuts into Telstra's net capacity

Telstra BigPond's Stuart Gray, said traffic is being redirected and the network is working at 75 per cent capacity.

"We are currently looking for extra capacity until the cable is fixed and are doing this through unused capacity and other avenues. During peak periods, especially at 4pm when the school kids log on, we expect people logging onto international sites to have intermittent problems."

The SEA-ME-WE3 cable which links Australia, Asia and Europe was damaged at about 3.20 pm EST on Tuesday about 70 km off Singapore, resulting in access disruptions for millions of Internet users in the three continents.

Gray confirmed that the explosion at the Sydney Paddington Electricity Substation late Tuesday afternoon which blackened out Sydney's eastern suburbs, did not further impact on network problems as generators kicked in.

Telstra is Australia's biggest Internet service provider with more than 650,000 customers and relies on the cable for 50 to 60 per cent of its international traffic. Hundreds of other Australian Internet service providers (ISPs) also use it.

Gray said the cable will take "a matter of days" to repair and that basically it was just a high-tech "welding job".

He said Telstra did not know what had caused the problem with the cable as it is in Singapore jurisdiction, but "we believe a ship is on its way to the site of the problem".

"We don't know what is wrong with the cable or how deep the water is there. There has been no signs of an earthquake. So it could have been a fishing trawler or rock movement, we don't know."

Gray said Telstra had held no talks with Cable & Wireless Optus to utilise capacity from the Southern Cross Cable network, which it has a 40 per cent stake in, as far as he knew.

The 39,000 km SEA-ME-WE3 began operations last year and is the world's longest telecommunication system. Until last week it was Australia's biggest connection to the Internet, a position now held by the Southern Cross Cable network, running from the east coast of Australia to the US.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?