Microsoft to fix glitch blocking browsers from

Microsoft Corp. is working to fix a technical glitch that blocked a number of browsers made by rival software makers from accessing the portal throughout Thursday.

Microsoft revamped its hub Thursday in conjunction with the release of the Windows XP operating system. The company added a new look to its portal, which along with the new OS will play a central role in its .Net architecture for delivering Web services.

Users surfing the Web with browsers other than Internet Explorer, however, found it difficult to access Microsoft's services on because the company had not provided support for a variety of competing browsers. The latest versions of Opera Software A/S's Opera browser, the Mozilla browser, and the HotJava browser displayed an error message when users went to Some older versions of the Netscape browser also failed to reach the Web site , but Netscape versions 4.7 and later were able to reach it.

Users trying to access with the Opera, Mozilla and HotJava browsers received the following message:

"Attention: Web Browser Upgrade Required to View If you are seeing this page, we have detected that the browser that you are using will not render correctly. Additionally, you'll see the most advanced functionality of only with the latest version of Microsoft Internet Explorer or MSN Explorer. If you wish to visit, please select the appropriate download link below."

Microsoft is working to fix the problem and should provide access to all of the browsers by the end of Thursday, an MSN representative said.

The company said the problem occurs when using a browser that does not support XHTML (Extensible Hypertext Markup Language), a standard set by the World Wide Web Consortium (W3C). Even users of Microsoft's own Internet Explorer need version 4.0 or later to reach at this time, the representative said late Thursday.

"The more closely that Opera and Mozilla support the latest standards for XHTML the better experience customers will receive." the representative said. " This issue will impact less than 2 percent of customers."

However, Microsoft said that although Mozilla and Opera users will be able to access the site in the future, they will continue to have a "degraded experience" because the browsers do not support XHTML. Users may see different colors or page rendering when they go to

Microsoft continues to face legal action due partly to the tight union between its operating system and Internet browser. The company's main competitor in the browser market is AOL Time Warner Inc., which owns Netscape's browser. The two companies are also battling in the Web services arena.

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Ashlee Vance

PC World
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill


I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?