IBM and Bank of Tokyo say they’ve developed a smart contract prototype to manage their IT services engagement on a blockchain. Here’s why IT outsourcing deals may be a low-risk proving ground for multiparty blockchain applications.
Harvey Nash’s chief digital officer discusses the benefits and drawbacks of outsourcing IT work in Vietnam.
To those who know their IT outsourcing history, GE and offshoring are practically synonymous.
The Infosys employee who is suing the Indian IT service provider for allegedly violating visa and tax laws in order to increase its profit margins has gone more public in recent weeks, providing written testimony of his claims to Congress and instruc...
If there were a relatively straightforward way for an IT leader to boost his company's bottom line by millions of dollars a year, chances are he wouldn't ignore it. But that's just what many CIOs are doing as a result of poor outsourcing management.
When iGate completed its $1.2 billion acquisition of Patni Computer Systems in May, the two offshore outsourcing providers instantly leapt over their mid-tier outsourcing peers to become one of the biggest IT outsourcing providers in India.
Business strategy is getting short shrift in outsourcing relationships while outsourcing customers and providers focus excessively on basic service level agreements (SLAs), according to a recent survey conducted by Accenture and the Shared Services a...
The Indian government has finally taken a step toward creating a comprehensive set of data protection rules to safeguard privacy, but the proposed regulations released this spring are likely to have a major impact on the global enterprises doing busi...
China's data privacy protection has long been considered one of the world's weakest. But the government's proposed data security guidelines may go too far in the opposite direction.
One of CIOs' biggest concerns about the infrastructure-as-a-service model has been the loss of control over assets and management that enterprises might experience upon moving into a multi-tenant environment. While analysts and early adopters of infr...
Forget all the discussion about IT outsourcing providers moving up the technology value chain to become partners in innovation; their customers' biggest needs remain much more straightforward, according to the results of the IDG Enterprise Outsourcin...
Coty is growing.
1. It’s insecure.
Looking back on the last twelve months, most outsourcing analysts agree that the level of IT services deals sealed has held relatively steady, year-over-year. The total value of outsourcing contracts signed in 2010 was $62.4 billion, according to out...
In what could be viewed as unfortunate timing, management consultancy A.T. Kearney released its annual Global Services Location Index last week naming Egypt the fourth most attractive location in the world for offshore services outsourcing - up two s...
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