Stories by Linda Rosencrance

Survey: Customer satisfaction with e-commerce slipping

After three years of strong, sustained increases, customer satisfaction with e-commerce has declined, according to the University of Michigan's fourth-quarter American Customer Satisfaction Index (ACSI), which was released last week.

Report: Sites struggle to keep up with demand

Leading online retail sites were struggling to keep up with consumer demand this holiday shopping season, according to data released Monday by Internet performance management vendor Keynote Systems.

Latest spam scams use Google, Olympics

Using new techniques to trick users into opening misleading, fraudulent and potentially harmful messages, spammers have recently targeted Google, the Olympic games and US Bank NA, according to SurfControl, a vendor of Web and e-mail filtering softwar...

Mozilla offers bounty for bugs

The Mozilla Foundation, maker of the Firefox Web browser and Thunderbird e-mail application, is offering a US$500 bounty to users who identify and report bugs found in its open-source software.

Domain name registrations hit all-time high

More than 4.7 million new domain names were registered during the first quarter of 2004 -- the most ever recorded in a three-month period, according to a report released by VeriSign, which operates the global registry for Web addresses ending in .com...

RIAA site off-line, virus blamed

The Web site of the Recording Industry Association of America has been down since Wednesday, most likely the victim of a variant of the Mydoom virus.

VeriSign traffic surges in September

Traffic to VeriSign's Web site increased 541 percent in September, mainly because of the launch of its controversial Site Finder service, which redirected mistyped URLs to its site, according to results released Tuesday by comScore Media Metrix.

P-to-P group to pay 12-year-old girl's RIAA fine

P2P United, a newly formed US industry trade association, said it will pay the $2,000 fine imposed on 12-year-old Brianna LaHara by the recording industry for illegally downloading music from the Internet.

Acxiom hacker charged

An American man has been arrested and charged with hacking into the computers of at least two companies.

Appeals court rules Sex.com owner can sue VeriSign

Gary Kremen, the original owner of the Sex.com Web site, has won the right to sue VeriSign's Network Solutions division because it transferred ownership of the site to a con man without verifying the transfer with Kremen.

Adobe announces new XML/PDF form design software

Adobe Systems Inc. Tuesday announced XML/PDF Form Designer software, which is designed to make it possible for users to create and deploy electronic forms that process data using Adobe Acrobat software or XML Data Package (XDP).

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PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

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