Stories by David Taber

Is your CRM business process really a workflow?

CRM systems offer workflows, approval processes, and other business process enforcement features. But it's not always clear which feature you should use, and overly strict enforcement mechanisms cause big user satisfaction problems.

Evaluating Cloud vendors: The ecosystem matters

It's axiomatic that in software of any complexity, the ecosystem of plug-in products, tools, compatible APIs, and developer community can become really important. In certain software product categories, the importance of the ecosystem can swamp any f...

The trouble with coding across the clouds: Part 1

Most cloud applications have development (or at least scripting) capabilities that allow for deep customization plus some level of database access and computational capabilities. But even the best of the cloud applications must put in limiters for th...

Cloud Computing: Advice for App Control Freaks

In the good old days that weren't so good, we suffered from DLL hell: the need to find and certify libraries that we didn't write but did depend on. Cloud computing presents an analogous challenge with services we want to use, but don't really contro...

Avoid 3 Cloud app development sand-traps

Somebody once said that cloud apps are just like enterprise software, only more so. OK, nobody ever said that. Actually, most everyone says they're much easier and faster than traditional software projects. And done right, cloud projects can be. Beca...

Your CEO called about CRM: Now what?

The CEO has called and asked for some training on the CRM system. A great opportunity...but there are a hundred things you could train him on. Where do you start, and where do you place your bets?

Cloud meets CRM: How to track who's who

In the early days of CRM, it was simple: people were people and companies were companies. Adding a new person to the CRM database was pretty unambiguous, whether they came in through direct entry or via integration across the clouds.

Cloud-based CRM: Beware bad data and silly object models

Over the course of too many years, I've said that you can't make a user interface that's too easy for users. But cloud-based software vendors have essentially done just that. System setup is now deceptively simple, and too many sales pitches tell sto...

Father’s Day Gift Guide

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PC World Evaluation Team Review - MSI GT75 TITAN

"I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it."

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PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

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