Stories by David Taber

Is your CRM business process really a workflow?

CRM systems offer workflows, approval processes, and other business process enforcement features. But it's not always clear which feature you should use, and overly strict enforcement mechanisms cause big user satisfaction problems.

Evaluating Cloud vendors: The ecosystem matters

It's axiomatic that in software of any complexity, the ecosystem of plug-in products, tools, compatible APIs, and developer community can become really important. In certain software product categories, the importance of the ecosystem can swamp any f...

The trouble with coding across the clouds: Part 1

Most cloud applications have development (or at least scripting) capabilities that allow for deep customization plus some level of database access and computational capabilities. But even the best of the cloud applications must put in limiters for th...

Cloud Computing: Advice for App Control Freaks

In the good old days that weren't so good, we suffered from DLL hell: the need to find and certify libraries that we didn't write but did depend on. Cloud computing presents an analogous challenge with services we want to use, but don't really contro...

Avoid 3 Cloud app development sand-traps

Somebody once said that cloud apps are just like enterprise software, only more so. OK, nobody ever said that. Actually, most everyone says they're much easier and faster than traditional software projects. And done right, cloud projects can be. Beca...

Your CEO called about CRM: Now what?

The CEO has called and asked for some training on the CRM system. A great opportunity...but there are a hundred things you could train him on. Where do you start, and where do you place your bets?

Cloud meets CRM: How to track who's who

In the early days of CRM, it was simple: people were people and companies were companies. Adding a new person to the CRM database was pretty unambiguous, whether they came in through direct entry or via integration across the clouds.

Cloud-based CRM: Beware bad data and silly object models

Over the course of too many years, I've said that you can't make a user interface that's too easy for users. But cloud-based software vendors have essentially done just that. System setup is now deceptively simple, and too many sales pitches tell sto...

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PCW Evaluation Team

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Jack Jeffries

MSI GS75

As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr

MSI PS63

The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

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