Stories by IDG Online Staff

Top 5 customer retention strategies for marketers

It used to be that customer retention lay solidly within two areas of any business: manufacturing and customer service or support. It was up to the manufacturing process to ensure a quality product that would invoke a certain amount of brand loyalty ...

Integrating social media into your marketing mix

Social media offers an amazing array of opportunities for the marketer who knows how to use them to full effect. Social media isn’t an end in itself, however, and it is best used to complement other marketing strategies rather than used as a sole mar...

Wi-Fi aid for Haiti

Inveneo Project Director Andris Bjornson, on the roof of the Haitian headquarters of CHF International, installs the base antenna for a series of Wi-Fi links to aid groups across Port-au-Prince. CHF shared its satellite link with other aid organizati...

HP targets the cloud with new hardware

HP has designed a new portfolio of hardware, software, and services, aimed at reducing costs and saving resource, particularly for businesses involved in Web 2.0, cloud and high-performance computing.

Windows 7 RC1

Windows 7 Release Candidate 1 (RC1), prematurely available on BitTorrent file-sharing sites and due to be more widely available on May 5, is a polished piece of work, ready for prime time.

Adobe Flash CS4

There are some things in life that you look forward to with trepidation, and if you’re a regular Flash user, the CS4 version is certainly one of those. It’s a huge release, and there are features aplenty. But we wonder how many of these new tools wil...

BBEdit 9

Let’s take a quick trip back to 1991. Photoshop was still on Version 1 and Windows 3.0 had only recently been belched out. In Mac-land, System 6 ruled the roost, and TeachText (SimpleText’s forerunner) was the editor of choice. Rumour has it that BBE...

Windows 7 beta

What if Microsoft waved a magic wand and everything people hated about Windows Vista went away? You might have an operating system that you liked -- and that's what Microsoft appears to be striving for with Windows 7.

Fusion 11

Billing itself as ‘the complete all-in-one Web site design tool’, NetObjects Fusion 11 aims to fit snugly between the lofty space held by Adobe’s pricey but impressive Dreamweaver and a slew of lower-end budget applications, such as Serif’s WebPlus 1...

Adobe Acrobat 9

The latest incarnation of Adobe’s primary PDF-creating and editing application stresses multimedia integration and presentation: it plays Flash natively and extends its multi-user collaboration through a new hosted Web site, Acrobat.com.

Norton Internet Security 2009 beta

Security software customers are speaking with their feet: they want security updates and other security interruptions out of their faces, and they won't hesitate to dump their security suites because of performance drag - whether or not it's actually...

Aperture 2

The first version of Apple's photo management and manipulation tool Aperture showed a lot of potential but was marred by one major flaw

RealVue3D

Pre-press hard proofing is a pain in the neck, involving time, effort, expense and, all too often, frustration at inconclusive results

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PCW Evaluation Team

Jack Jeffries

MSI GS75

As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr

MSI PS63

The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

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