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Business Change Manager

NSW, Sydney
Posted on 05.08.2017
  • Exciting Customer Channel Transformation Program
  • Sydney CBD Location
  • Contract Role

Leading organisation are looking for a Business Change Manager with experience delivering complex business transformation initiatives.


Leading organisation require an experienced Business Change Manager to support the delivery of the Customer Channel Transformation program. As Business Change Manager you will be responsible for assuring business readiness of impacted stakeholders by working closely with the program team and key stakeholders, taking a structured approach to identify business impacts, agree business readiness action plans, monitor and drive delivery of those plans.

The key responsibilities of this role will involve:

  • Working closely with the program team and business owners, identify change impacts and develop change management and business readiness plans.
  • Establish change approach and tools to assist in ensuring business owners are ready to lead the change.
  • Provide status updates, support and advice to the program team and business owners on change readiness, including early identification and escalation of major risks/issues.
  • Lead consultation and engagement processes with key stakeholders to mitigate critical business impacts.
  • Work with program team leads and business owners in the identification and assignment of responsibility for business readiness actions.
  • Monitor and assess the environment at different stages of change; developing and modifying the change management plan to meet the needs and address the Business Change barriers and resistance to change.
  • Communicate with all stakeholders to deliver a successful change management program for program team and business owners.
  • Plan and communicate business readiness actions in support of business representatives.
  • Work with the business to successfully Business Change program deliverables to business as usual.
  • Work as part of the broader transformation team to support business transformation and change initiatives.
The idea candidate will possess:
  • Extensive experience in developing and leading change management activities for complex projects delivering business transformation initiatives.
  • Experience partnering with senior stakeholders to deliver workforce change initiatives.
  • Ability to establish credibility quickly and engage and inspire key stakeholders, as well as strong interpersonal and organisational skills.
  • Ability to pick up new concepts, coupled with "hands on" approach and ability to drive outcomes.
  • Ability to prioritise change readiness activities according to operational impact and urgency.
  • Proactive and forward looking behaviours to enable effective schedule/resource/risk/issue management
  • Experience working and engaging with Unions and Enterprise Business Agreements (EBAs) would be advantageous
If you are interested in this role and believe you meet the above criteria, click APPLY now or contact Olivia Lewis

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Olivia Lewis on 02 9464 5511. Please quote our job reference number: 200167539.

Reference Number: 200167539_1

Contact Details: Olivia Lewis

How to Apply?

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Contact Details

Contact Name: Olivia Lewis

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