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Level 1-3 Helpdesk Officer

Temporary
QLD, Brisbane
Posted on 05.10.2017

3 month contract in the CBD with highly likely extensions
ASAP start, the ideal candidate will be interviewed this week, and start Monday
Be part of a growing team with a great manager that cares about your development


    • 3 month contract in the CBD with highly likely extensions

    • ASAP start, the ideal candidate will be interviewed this week, and start as early as Monday

    • Be part of a growing team with a great manager that cares about your development



    Our client, a reputable organisation based in the CBD, is on the search for an experienced helpdesk officer that is a highly skilled in providing level 1 and 2 support.

    This is a busy helpdesk environment with approximately 1000 calls a week, but you will thrive and even take care of some of the level 3 enquiries.

    Bare in mind, this is a company of 1000 employees and multiple sites, and you will need to have an open driver's license to travel to sites on a company provided vehicle.

    If you are qualified for the challenge, keep reading…

    Your primary duties will be:


    • Provide advanced support for Microsoft technologies

      • Office

      • Exchange

      • Active Directory

      • SCCM

      • Lync/Skype4B

      • Hyper-V

      • Virtual Machine Manager



    • Provide support for WAN and other network technology

    • Undertake SOE maintenance and development

    • Develop Help Sheets and FAQ lists for end user

    • Any other duties requested.



    You will demonstrate the following:


    • Significant knowledge of computer hardware

    • Significant knowledge and experience in Microsoft technologies

    • Sound understanding of Networking (Wired and Wireless) technologies such as VLAN's and Firewalling

    • Experience of Sophos UTM

    • Experience working in an MSP or shared services environment (desirable).

    • Strong communication skills

    • Ability to work without close supervisions

    • Able to meet deadlines and prioritise workloads



To submit your application, please apply online using the appropriate link below. Alternatively, please contact Pablo Calaby through email on pablo.calaby@hudson.com , quoting Ref No: 4A/17736.

Your interest will be treated in the strictest of confidence.

How to Apply?

Click on the link below

Click here for more information about this job

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