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EPAS Technical Support Officer

Full Time
Posted on 27.06.2017

Peoplebank is a supplier to SA Government for professional ICT contract staffing. With ongoing opportunities, available in leading SA Government organisations, you will have the unique opportunity to be part of some significant projects at a state-wide level.
We are currently seeking a highly-experienced Technical Support Officer for an initial 6-month State Govt. contract opportunity. To be considered for this role you must be proficient across the following areas:

  • Demonstrated high level organisational skills including the ability to work quickly and efficiently
  • Demonstrated ability to effectively communicate, both in oral and written forms, that enable appropriate liaison with a broad range of people
  • Demonstrated provision of excellent customer service and the ability to maintain a high standard of integrity and confidentiality
  • Demonstrated ability to work under limited direction, effectively managing high volumes of work, determining priorities and organising work to meet constrained timelines and objectives
  • Sound problem solving skills, including the ability to identify and analyse problems and recommend solutions
  • Demonstrated ability to work as a member of a team and contribute to a spirit of team cooperation.
  • Supporting geographically spread customers in large organisations
  • Provision of technical support of computer hardware, software, peripherals, mobile devices as well emerging technologies in large, complex and dynamic organisations
  • Provision of desktop support services.
Knowledge required
  • Microsoft Operating Systems as well as Microsoft Office products, such as Windows 7 (in addition to the two previous releases)
  • High level of competency in Microsoft Excel
  • Local and Wide Area Networks
  • Concepts of Standardised Operating Environment (SOE) and\or Managed Desktop Environment (MDE)
  • Apple operating systems as they relate to using iPhone, iPad, and iPod applications
  • SCCM as it applies to Technology Support activities
  • Modern and contemporary technologies
  • Lifecycle of management of desktop computers.
Ideally, you will possess significant hands on experience within SA Government, in addition, you will have outstanding communication and negotiation skills with significant experience in stakeholder management.
If you are ready to take up your next career opportunity, please contact Lidia Morris (Senior Account Manager) or Roni Thomas (Recruitment Consultant) 81127415 for a confidential chat or apply now with your CV in Word Format. Previous candidates need not to apply.

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Contact Details

Contact Name: Roni Thomas

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