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System Engineer

Full Time
NSW, Sydney
Posted on 07.04.2017
AUD 90000.00 -> 110000.00 Per year

Third Level Support
Microsoft Technologies
Award Winning IT Company

This third level position involves taking on escalations from internal IT staff, working on projects, servers and performing infrastructure and application upgrades.

Key Accountabilities:

    • Act as the primary escalation point for Level 2 support analysts

    • Deliver projects and reviews successfully

    • Develop SOWs for project activities

    • Work to identify root cause issues

    • Facilitating technical training, workshops and coashing sessions

    • Proactively contribute to Quality Assurance measures including quality improvements, maintaining best practices and the documentation of work instructions.

    Technical Environment:

    • Server 2003
    • 2012
    • Exchange

    • IIS

    • AD


    • Hyper-V

    • O365

    • VMware

    • Cloud platforms i.e. Azure, AWS

    • Citrix

    • Networking

    Required Skills:

    • 3+ years experience in a System/Support Engineer role

    • Strong experience of 3rd level support

    • Extensive knowledge of Microsoft technologies

    • Expertise in resolving IT issues at all levels

Please apply on this website, or send your application direct to

How to Apply?

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