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Project Manager (Service Management)

Full Time
SA, Adelaide
Posted on 07.04.2017
  • 6 month contract
  • Interesting Project
  • Stable Employer

A 6 month contract opportunity exists for a Project Manager who is experienced with large scale Service Management implementations.


Your next exciting contracting opportunity based in Adelaide is below!!!

Add your skills to one of our major consulting clients. They require the services of Project Manager with a strong background in Service Management implementations.

This project is an exciting piece of work that will be exceptionally challenging for the successful candidate; however they will be supported by a great organisation that is increasing its Adelaide footprint and have an experienced project delivery team to work with.

Key responsibilities for this role will include:

  • Direct responsibility for the end to end delivery of the Service Management implementation
  • Manage multiple service delivery groups and vendors to provide timely and effective customer service
  • Act as escalation point for client through investigation, research, facilitating problem reviews and the provision of formal incident response
  • Analysis of current procedures and technologies with a view to enabling cost/productivity initiatives and enhancing the client experience
  • Lead the change management process throughout the service delivery organisation
To be successful in this specific role you will need the following skills and experience:
  • A strong track record in the delivery of large projects; ideally in an outsourcing/Service Management project or equivalent
  • A track record working on major transformation projects of medium to high budget value
  • Knowledge and exposure of Prince2 or PMBOK methodologies with the ability to adapt to internal business project methodologies
  • Clear communication skills and the ability to work with the most senior stakeholders, technical staff and client representatives
  • SA Government experience would be advantageous
  • Formal ITIL certification/s

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Mark Staggard on 08 7422 0616. Please quote our job reference number: 200168944.

Reference Number: 200168944_1

Contact Details:

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