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HELP DESK / SUPPORT

IT Service Desk Support

Contract/Casual
NSW, Sydney
Posted on 07.10.2017
  • Utilize your technical expertise in top tier company
  • Initial 3 month contract, potential to extend
  • Great location



Looking for a skilled IT Service Desk Support member to join this Market leading Telco based in Sydney CBD

Sydney


Looking for a skilled IT Service Desk Support member to join this Market leading Telco based in Sydney CBD

What you will be doing

  • Log all reported IT incidents
  • Resolving IT faults with focus on first call resolution
  • Monitor & Action Service Desk Requests / Faults logged online into ITAM queues
  • Upgrade the company's PC's and Laptops
  • Assign IT faults to sport groups
  • Participate in team meetings to focus on continual improvement
  • Printer troubleshooting skills
What you will ideally have
  • Experience in a similar role
  • Excellent technical expertise (Systems/ Software)
  • End to End Ticket resolution skills
  • Windows 7/10 Operating System experience.
  • Microsoft Office and Outlook experience
  • Software application troubleshooting
  • Hardware installing/troubleshooting
  • Positive can do attitude
  • Excellent Communication skills

*Looking to start ASAP

If you want the chance to join an esteemed, top-tier Company, and have the skills above, apply today!

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Coral Shankland on 0294645631. Please quote our job reference number: 200169658.

Reference Number: 200169658_1

Contact Details:

How to Apply?

Click on the link below

Click here for more information about this job

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