Jobs on PC World.


Service Desk Operators

Full Time
Posted on 14.07.2017

A market leader has opportunities for Full Time Service Desk Operators to support internal clients across a range of enquiries.
Recent IT graduates are encouraged to apply. Individuals demonstrating outstanding customer service backgrounds will also be considered for these opportunities.
Coming from a strong customer service background, you will be an excellent and confident communicator who is self-motivated with a 'can do' attitude. Your computer competency coupled with your enthusiasm and passion for customer service will see you succeed in this role.
To be successful you will demonstrate the following:

  • A stable employment history in Customer Service (IT Helpdesk or Contact Centre) or be a current IT student or recent graduate
  • A high level of computer literacy with an ability to pick up new systems quickly
  • Be a quick learner with the ability to work in a fast paced environment
  • Be able to follow structured processes and procedures
  • Show initiative in the resolution of customer related issues
  • Excellent interpersonal and confident communication skills, demonstrating exceptional telephone manner
  • Be committed to a long term opportunity
What's in it for you?
  • Ongoing training and development with one of Australia's most highly regarded organisations
  • Excellent incentives - be rewarded by greater earning potential
  • Work for an organisation that's truly focused on their people
  • No sales or outbound calls. This is purely a customer service opportunity supporting internal customers over the phone
These are permanent full-time positions and participation in a 7 day shift roster will be required. Hours of work could be between 6am to 10.40pm.
For further information please contact Karen on (08) 8112 7400.

How to Apply?

Click on the link below

Click here for more information about this job

Contact Details

Contact Name: Karen Detablan

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