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Implementation Manager

QLD, Brisbane
Posted on 19.07.2017
1000.00 -> 1055.00 per day

Build the Implementation Management Plan for High Profile|High Value Program
Experience building complex plans and schedules to support ERP implemenations
Mulitfacted releases and projects management

Reporting to the Senior Director, the purpose of this position is to manage and lead a team of ICT professionals to facilitate project integration between the technical release and project dependencies for statewide implementation of the Queensland Health rostering and payroll solution.

Key responsibilities

    • Strategic Leadership
    • Provide strategic direction and leadership in forward planning the implementation phase of the project statewide rollout program that delivers the rostering and payroll solution.
    • Manage and lead a team of ICT professionals in the delivery of the project solution to the business by effectively managing resources, risks, deadlines and outcomes and ensuring availability and robustness of processes and systems to support release delivery.

    • Provide leadership on specialised projects designed to implement agency-wide improvements to workforce management solutions in required timeframes and within established project management frameworks.

    • Implementation Management
    • Provide expert advice in relation to assessment, analysis, development, documentation and implementation of releases and project deliverables, including the evaluation of risks identified for the proposed implementation.
    • Lead the creation of statewide implementation plans and schedules to ensure all rollout implementation and transition activities are identified, scheduled and managed across the lifecycle of each rollout.

    • Ensure project schedules are developed in partnership with the project and business and post go live and support activities are planned and effective.

    • Prepare statewide implementation and transition stream reports to report on achievements, progress, risks and issues.

    • Control the movement of project implementation activities through the project lifecycle to validate the completion of release activities and escalate risks and issues as required.

    • Act as the conduit between the release program of work and project to ensure the project is fully across all interdependencies with the release, including release scope, business impact assessment and go live timings.

    • Provide guidance and management on the planning and execution of project implementation management across all project rollouts, including user acceptance, training, user provisioning and data management, as well as hypercare support.

    • Improvement
    • Investigate, promote, influence and drive the resolution of integration aspects between release management and project issues.
    • Ensure all aspects of the development and modification of the payroll and rostering solution are aligned with relevant ICT strategies, policies standards and practices, and that existing and planned systems and IT infrastructure remain compatible

    • Communication
    • Provide expert and strategic advice through briefing notes or other communication channels as required on a broad variety of topics either proactively to manage risks and issues or as requested including reporting to the relevant governance Boards.
    • Represent Workforce Management Solutions and Operations as required in high level and often complex communications, collaboration, negotiations and other interactions with clients, vendors and other key stakeholders.

    • Lead effective cross team collaboration to ensure thorough business impact assessments and change management are undertaken and effective delivery of solutions according to agreed criteria to achieve the desired business benefits.

    • Resource Management/Other
    • Ensure resource flexibility and workforce capability to support the delivery of workforce management solutions and services to all stakeholders including the provision of resources required for projects.
    • As this program is a very large, high value|high profile and complex project this role is one of a number of key roles critical to its success. The role is highly challenging and the ideal candidate will demonstrate substantial successful experience with implementations of multifaceted releases and projects in a large, diverse and complex operating environment.

    Your capabilities

    • A relevant qualification and/or accreditation in the Prince2, ITIL framework, Agile or SAFE would be well regarded

    • Proven experience in an Implementation Management role in a large complex organisation and with proven experience in building large and complex plans and schedules to support ERP implementations and support transition.

    • Demonstrated success in providing leadership, management and motivation to a team of information technology professionals, with a strong focus on meeting outcomes, quality client service, and customer driven culture in an environment of change, in compliance with human resource policies.

    • High level knowledge of ICT technical domains as required to understand the inputs and influences of ICT implementation strategies and schedules.

    • Advanced communication skills with demonstrated ability to provide advice, consult and negotiate with senior management and a diverse range of stakeholders, including vendors and suppliers, on complex and strategic issues, build effective client and stakeholder relationships in an environment of change.

    • Demonstrated high level project management skills and the ability to design and implement systems and processes leading to improvement in operational efficiency and effectiveness.

To submit your application, in strict confidence, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact Leisa Collins in our Brisbane office on 07 3258 8328. Reference 4C/06360

How to Apply?

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