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Service Desk Analyst

Full Time
VIC, Other
Posted on 28.08.2017


A fantastic opportunity for a Service Desk Analyst to join a Technology Company based in the Education Sector in providing software support services to end users. Joining a talented technical team, the Service Desk Analyst will enjoy great career opportunities and additional employee benefits in a rewarding and collaborative environment.


  • Maintain and manage the help desk system
  • Action incoming requests within specifications of SLA's
  • Application support
  • Resolution of software issues to users

  • Experience in a software support position
  • Experience with Jira, Zendesk, Confluence
  • SQL experience is preferable
  • Excellent communication and interpersonal skills


To submit your application, in strict confidence, please apply online using the appropriate link below.

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